2016 Ford F-150 Door Lock & Latch Problems

Which parts fail

• Doors › Latch
  18
• Electronic lock/latch actuator
  1
• Doors › Latch › Emergency mechanical release
  1
• Tailgate › Latch
  1
• Doors › Lock
  1

Components named in complaints (door latches, locks, hood and tailgate latches).

Mileage when the problem started

• Under 25k
  835%
• 25k–50k
  313%
• 50k–75k
  417%
• 75k–100k
  417%
• 100k–150k
  417%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2016 Ford F-150 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2016 Ford F-150. The contact stated that on several occasions while driving at various speeds, all four doors unexpectedly opened. The vehicle was initially taken to a dealer, where it was diagnosed and determined that the four-door latches were faulty and needed to be repaired or replaced. The vehicle was repaired, but the failure recurred approximately four years later while making a right turn, and the driver's door unexpectedly opened. The contact stated that wearing the seat belt had potentially prevented him from falling out of the vehicle. The contact had to hold the door closed while driving until safely arriving at the residence. The vehicle was then taken to the same dealer, where it was determined that the driver's door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. …

The contact owns a 2016 Ford F-150. The contact was informed of NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages) and the vehicle was taken to the dealer for the repair. Following the repair, the contact stated that the tailgate failed to release as intended per the revised instructions from the manufacturer. The instructions stated that the vehicle needed be in park(P) for the tailgate to be released. The contact stated that the tailgate only released while the vehicle was turned off, whether the vehicle is in park(P), drive(D), or neutral(N). The vehicle was taken back to the dealer, who was able to duplicate the failure but was unable to determine the cause for the failure. The dealer surmised that the failure was related to a programming issue. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 82,550.

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was taken to a dealer for a routine oil change, and he was informed of an oil leak. The dealer informed him that the leak was on the oil pan and that the oil pan needed to be replaced. The vehicle was not repaired. The contact also stated the front driver's side failed to latch in the winter causing water to enter into the door handle. The vehicle was taken to the dealer and repaired under an unknown recall however, the failure persisted. The vehicle was taken to the dealer where he was informed that they could not assist with the failure. The manufacturer was made aware of the failure and offered no assistance as the vehicle was not under warranty. The contact stated that the manufacturer informed him to call the NHTSA to have a recall issued. The approximate failure mileage was 60,000.

The contact owns a 2016 Ford F-150. The contact stated while attempting to open the driver's side front door from inside the vehicle, the door failed to open. The contact attempted to open the passenger's side front door from inside the vehicle and the door failed to open. The contact called a family member to open the doors from outside the vehicle. The dealer was not contacted. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). Additionally, on another occasion while driving 80 MPH, the vehicle would not accelerate as needed with an unknown warning light illuminated. The vehicle was taken to a dealer, but the vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 80,000.

The contact owns a 2016 Ford F-150. The contact stated that the door latch failed to lock securely. While driving at undisclosed speeds, the contact's son almost fell out of the vehicle, but the contact was able to grab him by the coat. The door ajar message was displayed. Additionally, the TPMS warning light was illuminated. The vehicle was taken to the local dealer, where it was repaired under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). However, the failure reoccurred. The manufacturer was contacted and referred the contact to another local dealer for assistance. The vehicle was taken to another dealer, Ourisman Ford of Alexandria Service (6129 Richmond Hwy, Alexandria, VA 22303); but was not diagnosed or repaired. The failure mileage was approximately 120,000.

The contact owns a 2016 Ford F-150. The contact stated while the vehicle was parked, the front passenger's side door latch failed to latch as intended. The contact stated that during extremely cold freezing weather, the door occasionally failed to unlock as needed or failed to securely latch closed. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under a recall or special program. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000. The VIN was unavailable.

The contact owns a 2016 Ford F-150. The contact stated that while driving 40 MPH, the brake pedal was depressed and went to the floorboard, and the vehicle lost braking functionality. The vehicle was pulled over to the side of the roadway. The contact referenced notifications of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic), and 17V652000 (Latches/Locks/Linkages); however, the vehicle was not repaired because the parts for the recall repairs were not yet available. The vehicle was towed to dealer and was diagnosed with catastrophic brake master failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 140,000.

The contact owns a 2016 Ford F-150. The contact stated that the driver's front door did not close and lock securely. The contact stated that the door did not lock securely. The contact had to hold the door while driving to prevent the door from independently opening. The contact stated that the failure occurred at times when the outside temperature was below freezing. The contact also stated that the failure occurred two years ago on two occasions and the failure had reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford F-150. The contact stated that the driver's side front door was unable to open due to being frozen shut. The contact had to aggressively pull at the door handle for an extensive amount of time for the door to open. The contact believed the failure was related to manufacturer communication with the NHTSA ID Number: 10149786 (Locks, Latches, Linkages). The dealer had been contacted but was unable to confirm if the vehicle was included in any recall campaigns. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.

The contact owns a 2016 Ford F-150. The contact stated while driving 15 MPH, the tailgate opened independently and damaged the rear taillights. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages), and the VIN was included, but the repair had already been completed. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 95,000.

Related recalls

Door Lock & Latch complaints in other F-150 years