Ford Crown Victoria Steering Problems

Steering complaints by model year

Which parts fail

• Linkages
  82
• Hydraulic power assist system
  21
• Steering wheel/handle bar
  20
• Gear box › Shaft pitman
  11
• Linkages › Tie rod assembly
  11
• Column
  6
• Hydraulic power assist › Pump
  3
• Gear box (other than rack and pinion)
  3

Components named in complaints (power steering, steering column, rack and pinion).

Mileage when the problem started

• Under 25k
  95%
• 25k–50k
  1810%
• 50k–75k
  2212%
• 75k–100k
  3318%
• 100k–150k
  6133%
• 150k+
  4022%

What owners report

The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver. There was no warning light illuminated. The contact stated he was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the intermediate steering shaft needed to be replaced. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in NHTSA Campaign Number: 14V704000 (Steering) or 13V385000 (Steering). The vehicle was not repaired. The approximate failure mileage was 160,000.

I learned of recall on some models of crown victoria police interceptor. I own 3 such vehicles. Two were identified for recall, the third a 2011 however was not. This car has signs of steering issues very hard to turn the wheel at times. There is rust on the lower intermediate steering shaft and at the u joints of the shaft. When I took the other vehicles in for recall servicing I provided the vin # for the 2011 and was informed that there was no recall for it. I am hoping that the recall can be expanded to include this vehicle which is showing some signs of steering shaft issues.

The contact owns a 2010 Ford Crown Victoria. The contact stated while driving at various speeds, excessive force was needed to steer the vehicle as an unknown warning light illuminated on the instrument panel. The contact also stated that the gear oil would leak from the rear passenger side of the vehicle. The contact took the vehicle to an independent mechanic where he had the brake pads and calipers on the rear passenger's side of the vehicle replaced; however, the failure persisted. The contact called the dealer and was informed that the vehicle was included in NHTSA Campaign Number: 13V385000 (Steering). The contact was informed that parts needed to be ordered to perform the recall repair. The contact had not received a call back for the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000

Tl* the contact owns a 2010 Ford Crown Victoria. The contact stated that while her fianc was driving about 70 MPH and getting off a ramp, the steering shaft fractured inside the steering column, without warning, and caused the vehicle to crash into a curb and stopped in a grassy area. The contact was concerned that the crash could have resulted in a crash with an eighteen wheeler driving next to the vehicle at the time of the failure. The front passenger's side was vehicle was damaged. The air bag did not deploy and no injury was reported. The vehicle was towed to an independent mechanic who diagnosed that the steering shaft fractured. The contact called the al packer's white marsh Ford dealer [phone], located at 9801 pulaski hwy, middle river, md 21220) and was told that there was no recall. …

The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under NHTSA Campaign Number: 13V385000 (Steering); however, no repairs were needed at the time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 338,000.

Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. Ford is refusing to service these crucial parts which are COVERED in the above recalls.

The contact owns a 2008 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact inspected the steering column underneath the hood and noticed that the steering shaft was corroded. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 13V385000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 141,000.

The right front wheel hub broke at the weld when turning in a parking lot. The part is available for inspection. Had this happened at freeway speed, the right front wheel would have departed the vehicle. The safety hazards are obvious. I attempted to contact customer service and they did not reply.There was no warning sign and the part has not been inspected. I am not a welder. It appears this part had a bad weld from the start. I suspect it was welded by a machine and there may be more just like it from the same production run.

Related recalls (3)

NHTSA investigations