2011 Ford Crown Victoria Problems & Complaints

Better than average74% fewer complaints than a typical year of the Crown Victoria at the same age

Owners have filed 23 complaints about the 2011 Ford Crown Victoria with the National Highway Traffic Safety Administration. That is 74% fewer than a typical Crown Victoria model year at the same age, making the 2011 one of the better Crown Victoria years. The most reported problem area is the steering (12 complaints, typically around 77,000 miles). 2 recalls cover this model year.

23complaints
2recalls
1crashes
0fires
0injuries
0deaths

Most common 2011 Ford Crown Victoria problems

  • Steering~77,000 miles
    1252%
  • Seats~0 miles
    417%
  • Suspension~25,000 miles
    417%
  • Engine & cooling~149,000 miles
    313%
  • Transmission & drivetrain~37,000 miles
    29%
  • Brakes~20,000 miles
    14%
  • Body & structure~116,000 miles
    14%
  • Wheels & tires~10,000 miles
    14%
  • Lights~112,000 miles
    14%
  • Other / not specified~207,000 miles
    14%
  • Windows, wipers & sunroof~74,000 miles
    14%
  • Electrical system
    14%

Share of the 23 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Crown Victoria complaints by model year

’95’96’97’98’99’00’01’02’03’04’05’06’07’08’09’10’11250276288119134855358249138193535050441223
Owner complaints per model year, Ford Crown Victoria. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Crown Victoria years: 2010, 2011, 2006. Years to avoid: 1996, 1997, 2003, 2005, 1999. Compare all years →

2011 Ford Crown Victoria recalls (2)

Steering › Rack and pinion › Pinion shaft

NHTSA recall 14V-704 · Nov 5, 2014 · 36,888 vehicles

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during…

Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385.

Steering

NHTSA recall 13V-385 · Aug 29, 2013 · 355,000 vehicles

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky,…

Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have…

What 2011 Ford Crown Victoria owners say

Steering

The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver. There was no warning light illuminated. The contact stated he was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the intermediate steering shaft needed to be replaced. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in NHTSA Campaign Number: 14V704000 (Steering) or 13V385000 (Steering). The vehicle was not repaired. The approximate failure mileage was 160,000.

160,000 miles · Jul 2021

I learned of recall on some models of crown victoria police interceptor. I own 3 such vehicles. Two were identified for recall, the third a 2011 however was not. This car has signs of steering issues very hard to turn the wheel at times. There is rust on the lower intermediate steering shaft and at the u joints of the shaft. When I took the other vehicles in for recall servicing I provided the vin # for the 2011 and was informed that there was no recall for it. I am hoping that the recall can be expanded to include this vehicle which is showing some signs of steering shaft issues.

Apr 2023

Seats

I am a detective with the belleville police department, nj. We are having an ongoing problem with the Ford Crown Victoria 2011 police intertceptor with manual seats. All our officers are reporting lower back pain due to a lower back bolster built in as part of the seat. This bolster is not adjustable. Upon bringing this problem to our local fleet dealer, we were advised that it was the design of the seat, and that even if we wanted to replace these seats with the six way power seat for the same year we were advised that Ford and our insurance carrier would not allow it due to safety reasons. We have reached out to other police departments if they are having the same problem with these seats, and I am currently building a database of other departments. Please contact our department to be included. Thank you.

0 miles · Mar 2012

My police department issued me a 2011 Ford Crown Victoria around September of 2011. Ever since, I have spent countless hours adjusting the seat in an attempt to keep my mid-lower back from hurting. I learned that there is a metal bar installed in the seat causing the issues. Once the bar is adjusted, the seats aren't as bad. I also have had a great amount of trouble with neck pain. I have since had to see a doctor about this. The head rests that are in the vehicle are causing my head to be pushed forward and straining the muscles in my neck. I'm shocked to learn that this hasn't already been a recall for Ford.

12,000 miles · May 2012

Suspension

Steering this car was a nightmare always pulling to the right. Also brakes constantly grabbing and screeching. Also headlight and suspension problems. Was not happy with this car from start but was slammed into by dealership and chase... I am a senior citizen 76 years old. Please help.

20,000 miles · Oct 2009

2011 Ford Crown Victoria engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
4.6L 8-cyl4-speed automaticRWD16 / 24 / 19

EPA ratings. Class: Large car.

Frequently asked questions

Is the 2011 Ford Crown Victoria a good car?

Based on 23 owner complaints filed with NHTSA, the 2011 Crown Victoria rates better than average: 74% fewer complaints than a typical year of the Crown Victoria at the same age. It is one of the best Crown Victoria years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2011 Ford Crown Victoria?

The steering — 12 complaints, 52% of all complaints for this model year. Next are the seats (4) and suspension (4).

How many recalls does the 2011 Ford Crown Victoria have?

There are 2 recalls for the 2011 Ford Crown Victoria, the most recent from November 5, 2014 (pinion shaft). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ford Crown Victoria?

The best years by complaints, compared at the same age, are 2010, 2011 and 2006. Years to avoid or approach with caution: 1996, 1997, 2003, 2005 and 1999. See the full Ford Crown Victoria years comparison.

At what mileage do 2011 Ford Crown Victoria problems happen?

The median mileage reported in complaints is about 54,000 miles; 47% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.