Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
A used vehicle, 2014 Town Country, just got on the road from an inter change, speed limit was 70 MPH, thus only going 65, put cruise control on, weather and pavment was dry and excellent conditions, passing gear kicked in causing spinning of front tires and veering off to the right, hitting a utility truck no damage to truck but mine wow !, been having problems with this vehicle since I bought it, problem dealer would not look at problem vehicle was in motion defective sensors assumption.
Engine stalls randomly, while in motion, highway, city, Country. Vehicle just stops running making it difficult to control steering, stopping. Nearly caused an accident several times, due to the vehicle behind nearly crashing into ours, and the vehicle must be pulled off the road while abruptly decelerating which is dangerous when you must cross several lanes of traffic, as the vehicle cannot be restarted while moving. Vehicle has 56K miles. This problem has been happening for several months. Vehicle must be put into park to restart requiring the vehicle to be pulled off the roadway. The vehicle often does not restart immediately. After taking it to the dealer, they duplicated and verified the stalling issue and suggested to replace the win module, which we agreed to have them do, because we believe it is a extremely important safety concern. Price $700. …
*note reporting three different discrepancies dates included* after driving vehicle approximately 1 mile, vehicle which was in motion began to stutter and eventually stalled out. The stall caused the vehicle to lose brake function and power steering. Vehicle was put in park and restarted, vehicle resumed with normal function and operation. Incident occurred 12/1/17 while driving on a highway, the vehicles transmission became stuck in 3rd gear and would not shift. I was forced to drive vehicle at an extremely high RPM to maintain highway speed in order to exit highway at a safe location. Again I put vehicle in park and restarted it. The vehicle resumed normal operation. Incident occurred 11/24/17 while stationary the vehicles left passenger sliding door will not go in to lock position while attempting to close causing door to cycle repeatedly. …
The vehicle vibrates excessively when driven. The seats all move violently. Car dealers have balanced the tires to no avail. The tires wear out unevenly, cupping because of this issue. We just had new tires installed to correct the problem, according to the dealer that was the fix but the car is still vibrating. The dealer looked at the car again and suggested we rotate tires that were just installed 60 days ago. The tires are again wearing unevenly. We need assistance in having this problem resolved once and for all. The car has 1 year or 12,000 miles left on its warranty. I've lost hope that the dealer will be able to resolve the issue.
On two separate occasions our van lost power while we were driving. The fist incident happened while going 25-30 MPH on a city road. We lost all power, had no power steering and just had to hit the brakes, put the car in park and restart it and continue driving. The second time happened while making a right hand turn onto a busy highway. After making the turn the van lost power and again we had to put it into park, restart it and accelerate as traffic was coming quickly behind us. We are incredibly thankful that our family, our children were in the car both times, was not in an accident caused by our van losing power.
My 2014 Chrysler Town and Country shuts off while I am driving and the steering locks up. It has happened on 3 different occasions. After it happened the first time, I took it to the dealer and they couldn't find anything wrong with the vehicle and didn't know why it happened. It has happened 2 more time. It is currently at the dealer being checked again. Every time it happens I am driving and the car is in motion. This is very dangerous and I am very worried it is going to cause me and my children to be in an accident. Something needs to be done about this, it is a very serious problem!
At low speed. The car will stall and disable the power steering and brake assist. Brake warning light illuminates. The car will start back and perform with no error codes. Very risky dangerous situation. It seems as though earlier modules were recalled for the same symptoms due to a faulty ignition. There has been no recall so far on my 2014, but it is currently a very dangerous vehicle when loss of power steering and brake assist which is virtually all of the brakes for most who are used to brake assist working properly. Then it shows no code afterward.
My 2014 t&c will shut down when driving. The power steering and all electrical goes out. This happens most frequently when I'm slowing down for a turn, leaving me in a very dangerous situation. It has happened several times without warning in both city driving as well as turning into my driveway in a subdivision. It happened once right after we bought the van in 2015, but has begun to get more and more frequent. The date I'm putting as the date of the incident is the most recent.
Driving at 30 MPH or slower,the engine shuts off and the computer resets it'self. The gas mileage goes from 21 to 22 mpg back to factory 18 mpg and you have no power steering and no power brakes. It could cause me to wreck for the last time I was in down Town lisbon, ohio making a left turn when it just shut off and lost power. You put it in neutral and it will start right up but it's hard to do while turning and no power steering or brakes.
On 1/17/21, the van engine stalled while I was driving on a freeway. This caused loss of power steering and power brakes. I coasted to stop on side of road, waited a bit, and restarted the van. It drove for aout 3 miles when the same thing happened. Problem appears intermittent since it hasn't happened when I brielfy drove the car on 1/18 and 1/19. Dealer is saying they can't find anything wrong with car (took car in to dealer on 1/20)
Steering complaints in other Town and Country years
Frequently asked questions
How common are steering problems on the 2014 Chrysler Town and Country?
NHTSA has 22 complaints about the steering of the 2014 Chrysler Town and Country, 3% of the model year's 636 complaints.
Is there a recall for 2014 Chrysler Town and Country steering problems?
No. NHTSA lists no steering recall for the 2014 Chrysler Town and Country, though it has 4 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2014 Chrysler Town and Country steering problems start?
Half of the complaints with a recorded mileage happened before about 58,000 miles, and 24% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.