Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
At random times, the ignition will shut down while driving, causing the power steering and power brakes to lose function. The only way to correct this is to shift gear into neutral and restart the engine. This has occurred while driving in town and on the highway without any warning or warning lights on the dashboard. This could result in a crash and harm to passengers due to not having control over steering and brakes while the vehicle is in motion. This problem has occurred multiple times in the past year or so. The vehicle was taken to a mechanic who ran a diagnostic, but was unable to identify the issue and it would not replicate. I researched the vehicle symptoms, and found a recall from 2015 that related to the same issues (TSB# R03, WIN Modual FOBIK replacement). All additional keys and keychain/FOB were removed from the ignition key to see if this would help. …
Going about 30 mph with NO WARNING, The traction control light came on it beeped and the car stalled the power steering died as did the brakes. I tried to stop the car and the ABS kicked in but not fully. I was able to yank the steering wheel enough to round a corner avoid another vehicle and get to a safe place to stop. I restarted the car and it was as if nothing occurred. I believe there is a serious flaw in the computer system and an upgrade is needed!!! I used and OBD II reader and there were no codes that came up. The car only has 89,000 miles on it. This is a serious safety concern. If I had stalled on a highway on a curve, with no real way to stop it or steer it in time with out serious struggle, the outcome could have endangered not only myself and those in my car but other motorists!! Looking online I'm terrified to even drive this vehicle... …
For the past several years we have tried to get power to examine the conditio. To no avail. Several times a week when we are driving the car will shut off and we lose power steering, the van turns off and we have to switch it into park to continue. Some day it happens several times. It seems like it is an occurance happening in other cars. ( see NHTSA CAMPAIGN ID: 14V373000. & 11V139000 ). I am worried bc it has almost led to several wrecks:.. it effects electrical. The ignition. Power steering and more. Also the air conditioner/ coolest has stopped working. We have to have tried multiple solutions with no avail... please help! And let me know if I can help With anything!
While driving the whole car stopped working, everything just died. Power steering, gas, power brakes, everything. I was able to, thankfully, get to the side of the HIGHWAY, and put the car into park. I gave the car a few minutes, then it started back up again. This is not the first time this has happened, just the first time on a highway. I've taken my van to a dealership before and they can't "reproduce" the problem so they don't fix anything. Meanwhile, my life and the life of my family are in danger because I don't know if my van is going to shut down while I'm driving. There was no warning it was going to happen, the steering just goes out and you have no power.
The contact owns a 2010 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the issue was eventually fixed.
I was driving about 30 mph when I couldn't accelerate or brake. The power steering also went out. I saw the traction light on. As I tried to move to the shoulder, I almost got hit. I turned the van off and then restarted it. When it started back up, no lights were on. This has done this to me every time I've driven it in the past 2 weeks. It is a big safety issue. I'm scared to drive it. I just recently had the fuel injector and spark plugs replaced. This did not fix the issue.
I purchased my 2010 Town and Country used in sept.2013. Shortly after, I started experiencing issues with the vehicle starting. It would take several attempts before the car would start. It is always random and sporadic. I took the vehicle to the dealership but they said because they couldn't duplicate the problem there was nothing they could do. In addition to not starting, the doors would not work properly. They'd open and close on their own. They also don't stop if something is in the way. Recently, the radio/front video screen started shutting off and turning on as I was driving. And occasionally, the steering seemed to get tight. Then yesterday, June 2015, I was driving to work and my steering totally locked up. I could not steer at all. Fortunately, I was only 25 yards from a stop sign. …
In June 2013 my engine stalled without warning. I lost power steering and power brakes. I was traveling <10 MPH. I had another incident later that same year in October. The incidents were so random and I thought perhaps I didn't turn the key fob all the way after starting the vehicle via the remote start system. Again in 2014 it occurred several times, so I started trying to determine the common denominator, but could find none. The service station I brought it to couldn't diagnose or repair due to the inability to replicate the problem. In 2015, the problem became more frequent and today I am now experiencing this 2-3 times per day 3-4 times per week at speeds traveling up to 40 MPH. I brought it to my local Chrysler dealership where I purchased the vehicle and after having my vehicle for 5 days they were unable to diagnose or repair due to the inability to replicate the problem. …
While driving down a smooth road, and without warning, the vehicle suddenly shut completely off. The power steering and power brakes were disabled as was the engine. This resulted in me having to make evasive maneuvers with little to no maneuverability and no ability to control the speed of the vehicle. It is my understanding from other recall notices that air bags are also disabled when this event occurs. This failure results in a very dangerous situation and in my opinion, the vehicle is unsafe to drive because of this product defect. The incident has occurred at least 6 more times since the first occurrence. I contacted Chrysler because there is a recall for the make and model of my vehicle, but I was informed that my vehicle was manufactured on October 13, 2010, which is outside the window for that particular recall. …
As I was running errands all of a sudden the steering wheel froze and my brake pedal and accelerator quit functioning, I noticed my stability control light was on and within about 10 seconds the vehicle just stopped running in the middle of the street, thankfully I had avoided the highway that day, it's usually faster but with it being a pretty day I wasn't in a hurry. It was 80 degrees and sunny, this happened on a paved road no standing water, no hazards. This isn't the first time it has happened, leaving my home it's shut off. But since the ignition switch recall and the replacement being installed I have had nothing but problems, my $250 key had jammed and it takes multiple times of starting and re-starting the van to get it out. Yesterday was my breaking point, had I been on the interstate which is how I usually move about the city it could have been devastating. …
Steering complaints in other Town and Country years
Frequently asked questions
How common are steering problems on the 2010 Chrysler Town and Country?
NHTSA has 128 complaints about the steering of the 2010 Chrysler Town and Country, 8% of the model year's 1,556 complaints.
Is there a recall for 2010 Chrysler Town and Country steering problems?
No. NHTSA lists no steering recall for the 2010 Chrysler Town and Country, though it has 5 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2010 Chrysler Town and Country steering problems start?
Half of the complaints with a recorded mileage happened before about 85,000 miles, and 4% before 25,000 miles.
Is it dangerous?
Owners linked 3 crashes, 1 fire and 2 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.