Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2001 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
Tl* the contact owns a 2001 Chrysler Town and Country. While replacing the battery in the vehicle, the contact noticed that the shock tower had extreme corrosion. The contact stated that the suspension support fractured, making the vehicle unsafe to drive. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.
I have a 2001 Chrysler Town and Country. I have had it for 7 months. From the time I brought it home we heard a knocking/rattling noise in the front and the steering wheel was whining. We took it back where they supposedly replaced the alternator, water pump,both bushings and the rack and pinion. The noise was still there after, and the mechanic told us that it was a 500 mile break-in period. Then approximately 5 to 6 months later my heat goes out and still the previous problems from before are there. We took it back where they replaced steering pump and ball joints. They were supposed to put 2 new lines on for the heat when instead they put 2 one foot pieces of black rubber hose on and clapped it on both ends covering the leak. On top of that they put the wrong antifreeze in. I have heat whenever it wants to work. …
Back in early 2005 we had a problem with the sway bar, sway eliminators & sway bushings having to be replaced on our 2001 Chrysler Town & Country lx with only 31,000 mile on it (purchased new in 2001). We contacted Chrysler with the problem & this was resolved promptly by Chrysler. Same car 1 1/2 years later and now with only 40,000 miles on it a "thunking" noise in the front end again. Upon taking it to a local Chrysler dealership for a routine oil change the mechanic told us that the rack & pinion steering needed to be replaced at a cost of approximately $900. A representative of the Chrysler dealership informed me to contact Chrysler about this problem since it seemed to possibly be a premature failure. We immediately had the rack & pinion steering replaced by our mechanic because we didn't know what would happen if it failed while driving. …
9/8/01 10,232 miles. Pulsation when braking. Found front brake rotors warped. Replaced rotors. Also ordered weatherstriips and door cladding because weatherstrip around r/sliding door on body is deformed. 10/1/01 12,408 miles. Rattling noise in front suspension. Replaced front sway bar links. 12/26/01 15,592 miles. Both front heated seats do not operate. 1/21/02 15,999 mile. Both heated seats repaired. 2/09/02 17,280 miles. Front heated seat does not work again. Repaired front seat. 4/19/02 l9,901 miles. Repaired l/sliding door defective weatherstrip. Left front window won't go up or down. Found l/f window regulator motor defective. Replaced l/f window regulator motor. 3/23/02 l8,949 miles. Pulsation when braking. Found and replaced front brake rotors. 8/8/02 23,559 miles. Pulsation when braking. Found pulsation is from rear rotors. Turn rear rotors and remove high spots. …
The vehicle made a knocking noise in the front end. The dealer replaced the front suspension strut, strut mount, front sway bar and sway bar link. The rear end of the vehicle also made noise. The dealer replaced the transfer gear set. The vehicle also experienced a whining noise in the steering wheel. The dealer replaced the spring clock along with the shroud stabilizer. Power steering fluid due it being clog and caused the steering to whine when turned. The rear lift gate would not open with the remote. Faulty front rotors squeaked when applied. The drivers side window would not go up due to a faulty regulator. The cruise control would not disable when the brakes were applied and the brakes would not work when the cruise control was engaged. The rear windshield wipers were inoperative. The engine made noise when started. …
Vehicle has electrical problems including but not limited to power windows, wipers, stereo, headlights, and ac controls. Problems include headlights flickering on and off, wipers/stereo does not function when you first turn on the car and then comes on by itself anywhere from 30 seconds to 3 days later. No pattern can be determined which makes me to believe that the whole electrical system of this vehicle is defective. According to the dealership they cannot duplicate the problem, or if they cannot determine the cause of the problem, therefore it isn't their problem. I have spent countless trips to the dealerships and paid for them to look at it only to be told that they can't duplicate it. …
2001 Chrysler Town & Country limited 3.8l v6. I have had suspension problems from the start. Knocking noises, etc. Replaced tie rods, sway bars, lower control arms and bushings, but done it piecemeal. Many of these items have been repeatedly replaced. Now it has gotten worse--from strictly annoying to downright dangerous. The van jerks approx 6-8 feet left and right into another lane or shoulder in a second. Replaced the lower control arms and reduced the jerks to only 6-8 inches but still drifts. I am again replacing rack & pinion, inner and outter tie rods along with the new control arms. Hopefully this will alleviate the problem--but this repeated repairs has cost more than the van is worth. Not to mention the rapid wear of tires (seem to replace every 10K miles).
Tl contact owns a 2001 Chrysler Town and Country. The contact often hears a lot of rattling noises underneath the vehicle. The failure was heard while driving 5 MPH, but occurs at any speed. The vehicle was taken to the dealer twice for the same failure. The dealer stated that the failure was caused by the front suspension and they replaced the bolts. Within six months, the failure recurred. The failure mileage was 60,000 and current mileage was 70,000. Updated 03/13/08. The sway bar links and bushings were replaced. The consumer stated when she made a turn the steering wheel would become stiff. The dealer replaced the power steering pump and rack as well as the power steering reservoir. The fuel pump was replaced.
Tl* the contact owns a 2001 Chrysler Town and Country. The contact was driving 5 MPH when the vehicle exhibited an abnormal cracking noise from the front end. The contact referenced NHTSA campaign id number: 01V152000 (suspension:front:control arm:lower arm) and contacted the manufacturer however, the manufacturer advised that the vehicle was not included in the recall. The vehicle was taken to an independent mechanic for diagnostics but the mechanic referred the contact back to the manufacturer. In addition, the radio would not function in consistently hot or humid weather and was also leaking water onto the anti-freeze pipe. The vehicle was not repaired. The approximate failure mileage was 100,000.
Tl* the contact owns a 2001 Chrysler Town and Country. The contact stated that while driving 30 MPH and above, she could hear a clunking noise coming from the front suspension. The contact replaced the sway bar links herself. The failure continued. The vehicle was taken to an independent repair shop, where the vehicle was aligned and repaired. The failure continued. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall associated with NHTSA campaign id number 01V152000 (suspension:front:control arm:lower arm). The vehicle was in the process of being repaired for a third time. The failure mileage was 140,000.
Related recalls
Suspension › Front › Control arm › Lower arm
Vehicle description: minivans. The lower control arm pivot bolt could fracture.
Remedy: Dealers will replace the left and right lower control arm bolts and nuts. Owner notification began April 30, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive…
Suspension complaints in other Town and Country years
Frequently asked questions
How common are suspension problems on the 2001 Chrysler Town and Country?
NHTSA has 29 complaints about the suspension of the 2001 Chrysler Town and Country, 6% of the model year's 462 complaints. The component named most often is front (11 mentions).
Is there a recall for 2001 Chrysler Town and Country suspension problems?
Yes — NHTSA recall 01V-152 (lower arm, May 8, 2001). Recall repairs are free at authorized dealers.
At what mileage do 2001 Chrysler Town and Country suspension problems start?
Half of the complaints with a recorded mileage happened before about 60,000 miles, and 15% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.