Most common 2020 Cadillac XT4 problems
Share of the 18 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Cadillac XT4 complaints by model year
2020 Cadillac XT4 recalls (5)
Back over prevention › Sensing system › Camera
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023.
Seat belts › Rear/other › Retractor
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021.
Tires
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket…
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021.
Power train › Automatic transmission
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020.
Service brakes
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020.
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2020 Cadillac XT4:
Air Bag Malfunction
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM).
What 2020 Cadillac XT4 owners say
Brakes
The contact owns a 2020 Cadillac XT4. The contact stated while driving 30 MPH and depressing the brake pedal, the vehicle failed to respond as needed. Several unknown warning lights were illuminated on the instrument panel. The contact stated that after purchasing the vehicle, the vehicle started shaking abnormally while driving. The contact pulled over the right side of the road and turned off the vehicle. The contact was able to restart the vehicle after several minutes. The contact was that while at the residence the vehicle was turned off and failed to restart. The vehicle was taken to Pep Boy and upon inspecting the vehicle the technician noticed oil was leaking from the brake master cylinder, the rear struts, and the shocks. The local dealer was contacted; however, the contact was informed that there were no recalls on the VIN for the failures. …
The contact owns a 2020 Cadillac XT4. The contact stated that while driving at an undisclosed speed, she heard an abnormal popping sound coming from an unknown location. Additionally, there was a screeching sound coming from the brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear passenger's side shock absorber. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 25,000.
Engine & cooling
The contact owns a 2020 Cadillac XT4. The contact stated while driving 30 MPH and depressing the brake pedal, the vehicle failed to respond as needed. Several unknown warning lights were illuminated on the instrument panel. The contact stated that after purchasing the vehicle, the vehicle started shaking abnormally while driving. The contact pulled over the right side of the road and turned off the vehicle. The contact was able to restart the vehicle after several minutes. The contact was that while at the residence the vehicle was turned off and failed to restart. The vehicle was taken to Pep Boy and upon inspecting the vehicle the technician noticed oil was leaking from the brake master cylinder, the rear struts, and the shocks. The local dealer was contacted; however, the contact was informed that there were no recalls on the VIN for the failures. …
The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP pump (Evaporative Emissions System) was leaking. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. Additionally, the contact noticed that the fuel mileage of the vehicle was fluctuating. The contact stated that the vehicle made an abnormal sputtering sound and delayed starting while pressing the Push to Start button. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 56,400.
Driver assistance
The contact owns a 2020 Cadillac XT4. The contact stated that while driving at an undisclosed speed on the highway, the Forward Collision Avoidance feature indicated that there were pedestrians ahead on the road, but there were no pedestrians on the road. The contact stated that later, while pedestrians were present, the Forward Collision Avoidance feature failed to operate as designed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.
I have a 2020 cadillac xt4. When I first purchased the car in 2021, it already needed a new battery. Since owning the vehicle, I've had to change the battery two times already with 3 years. When I go to start the car (push start) sometimes the car wouldn't turn over or turn on and my dash board would illuminate stating service stabilitrak. Sometimes it would take like 5-8 tries before the car turned on. When it did turn on, my check engine light came on, I couldn't accelerate beyond 43 miles, my braking system was not working and a lot of features on my car stopped working like the lane assistant didn't work, and neither did my cruise control, or emergency braking. Took it to O'Reilly and bought a new battery. Once I installed the new battery, the check engine light disappeared and the car started driving fine again.
2020 Cadillac XT4 engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.0L 4-cyl turbo | 9-speed automatic | FWD | 24 / 30 / 26 |
| 2.0L 4-cyl turbo | 9-speed automatic | AWD | 22 / 29 / 24 |
EPA ratings. Class: Small SUV.
Frequently asked questions
Is the 2020 Cadillac XT4 a good car?
There isn't enough complaint history for the XT4 to compare model years reliably. So far owners have filed 18 complaints with NHTSA.
What is the most common problem with the 2020 Cadillac XT4?
The brakes — 5 complaints, 28% of all complaints for this model year, most often about foundation components › master cylinder. Next are the engine & cooling (4) and driver assistance (4).
How many recalls does the 2020 Cadillac XT4 have?
There are 5 recalls for the 2020 Cadillac XT4, the most recent from November 23, 2022 (camera). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Cadillac XT4?
Years to avoid or approach with caution: 2024 and 2023. See the full Cadillac XT4 years comparison.
At what mileage do 2020 Cadillac XT4 problems happen?
The median mileage reported in complaints is about 56,000 miles; 20% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.