The problem
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
The risk
Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
The fix
Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Recall details
| NHTSA campaign | 22V-868 (22V868000) |
|---|---|
| Manufacturer number | N222373320 |
| Manufacturer | General Motors, LLC |
| Component | Back over prevention › Sensing system › Camera |
| Report date | November 23, 2022 |
| Owners notified | February 3, 2023 |
| Vehicles affected | 10,199 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 22V-868 repair free?
Yes. Cadillac dealers will fix the problem at no cost: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 10,199 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.