2023 Cadillac XT4 Problems & Complaints

Use caution2.3× as many complaints as a typical year of the XT4 at the same age

Owners have filed 12 complaints about the 2023 Cadillac XT4 with the National Highway Traffic Safety Administration. That is 2.3× as many as a typical XT4 model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the transmission & drivetrain (4 complaints).

12complaints
0recalls
0crashes
0fires
0injuries
0deaths

Most common 2023 Cadillac XT4 problems

  • Transmission & drivetrain
    433%
  • Driver assistance~3,000 miles
    433%
  • Fuel & propulsion system
    217%
  • Electrical system
    217%
  • Other / not specified
    18%
  • Engine & cooling
    18%
  • Speed control & acceleration
    18%
  • Brakes
    18%

Share of the 12 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Cadillac XT4 complaints by model year

201920202021202320242025221812123210
Owner complaints per model year, Cadillac XT4. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Compare all Cadillac XT4 years →

What 2023 Cadillac XT4 owners say

Transmission & drivetrain

Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th gear), then shift back to auto mode, then transmission shifts to 9th gear automatically after this is performed then shift to 9th gear automatically during that cycle until vehicle is turned off. So condition GM claims in their "operating condition" is false.

May 2025

Vehicle is equipped with a 9 speed automatic transmission that will not engage (even after dealer re-program/re-learn). Transmission must either be manually shifted to 9th gear by paddle shifter or shifted to manual mode and quickly back to auto for it to shift to 9th gear (fuel efficiency affected). Report twice to dealer with no concern for repair. Incident happens at every use of the vehicle (infrequent times it does work (shifts to 9th on its own)).

Feb 2026

Driver assistance

The contact owns a 2023 Cadillac XT4. The contact stated while driving at various speeds, the vehicle experienced phantom braking. The vehicle was taken to a dealer however, the failure was not duplicated. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.

Automatic emergency braking · 3,000 miles · Nov 2023

Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th gear), then shift back to auto mode, then transmission shifts to 9th gear automatically after this is performed then shift to 9th gear automatically during that cycle until vehicle is turned off. So condition GM claims in their "operating condition" is false.

Automatic emergency braking · May 2025

2023 Cadillac XT4 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo9-speed automaticFWD23 / 30 / 26
2.0L 4-cyl turbo9-speed automaticAWD22 / 29 / 24

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2023 Cadillac XT4 a good car?

Based on 12 owner complaints filed with NHTSA, the 2023 XT4 rates use caution: 2.3× as many complaints as a typical year of the XT4 at the same age. It is one of the XT4 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2023 Cadillac XT4?

The transmission & drivetrain — 4 complaints, 33% of all complaints for this model year. Next are the driver assistance (4) and fuel & propulsion system (2).

How many recalls does the 2023 Cadillac XT4 have?

NHTSA lists no recalls for the 2023 Cadillac XT4. You can still confirm with your VIN using our VIN recall check.

What are the best and worst years of the Cadillac XT4?

Years to avoid or approach with caution: 2024 and 2023. See the full Cadillac XT4 years comparison.

At what mileage do 2023 Cadillac XT4 problems happen?

The median mileage reported in complaints is about 3,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.