Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2025 | 10 | 2.0× | 1 | Electrical | Average |
| 2024 | 32 | 5.3× | 1 | Collision Avoidance | Avoid |
| 2023 | 12 | 2.3× | — | Transmission | Caution |
| 2021 | 12 | typical | 1 | Fuel System | Average |
| 2020 | 18 | — | 5 | Brake | Limited data |
| 2019 | 22 | — | 3 | Engine | Limited data |
* Complaints compared with the median XT4 year at the same age, so new and old years are judged fairly. How this works.
Most common Cadillac XT4 problems
Latest Cadillac XT4 recalls
Air bags › Frontal
General Motors, LLC (GM) is recalling certain 2025 Cadillac XT4 vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
Remedy: Dealers will replace the instrument panel upper cover, free of charge. Owner notification letters were mailed November 29, 2024. Owners may contact Cadillac customer service at 1-800-458-8006.
Equipment › Other › Owners/service/other manual
General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Remedy: Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024.
Back over prevention › Sensing system › Camera
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023.
Seat belts › Rear/other › Retractor
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021.
Tires
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket…
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021.
Frequently asked questions
What years of the Cadillac XT4 should you avoid?
2024 and 2023 — these years have the most complaints relative to other XT4 years at the same age, led by driver assistance problems in the 2024.
What are the most common Cadillac XT4 problems?
Across all years, owners report the most problems with the engine & cooling (27), electrical system (24) and driver assistance (23). Engine complaints peak in the 2019 model year.
How many recalls has the Cadillac XT4 had?
7 recalls across 2019–2025. The model year with the most is 2020. See all Cadillac XT4 recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.