Window & Wiper complaints by model year
Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
What owners report
The driver side mirror changes position, pointing down to the ground, erratically, usually when entering or leaving the car, or inserting the key, even though I am always using driver #1 key. I can reset it, use the memory button to save the position. It May work for several stops during a shopping trip, then change again on it's own. It is a safety hazard because when I want to change lanes I look at the mirror and it is pointed to the ground. The dealer where I always take my car for service, has not been able to determine the problem.
The window regulator on the rr window of my 2005 Cadillac Deville is defective. My window is down and won't come back up although the motor power is running to the window the regulator is broken. I have checked the complaints and noted that there are several complaints regarding defective window regulators on this model of Deville which in 2002 through 2005. I called the dealer and they knew exactly what the problem was and said it would cost over $500.00 to replace. This is only one window. There is the possibility that this could occur three more times. I know several people with this model Deville ( not this year) that have the same problem but can not afford to get the part replaced consequently they are driving around with no window in the back. I feel this is unsafe for children and pets. As well as dangerous for leaving your car out. …
Tl* the contact owns a 2004 Cadillac Deville. The contact stated that while driving at an undisclosed speed, the sun roof glass separated from the metal frame and detached from the vehicle. The vehicle was taken to roth Cadillac (5711 peach st, erie, pa 16509) and the sun roof was replaced twice with plexiglass. The contact was informed that the replacement sun roof glass could not be found. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000. The VIN was not available.
Tl* the contact owns a 2004 Cadillac Deville. While the vehicle was stationary, both the rear passenger and driver side windows malfunctioned. The contact stated that the windows failed to close when prompted due to a fractured motor. The vehicle was taken to be repaired at Goodyear where the rear passenger and driver side regulators and motors were replaced. The manufacturer was made aware of the failure. The failure mileage was 72,600. Updated 06/07/17
3 window regulators proven defective since owning 2003 Cadillac Deville. #1 drivers window on 9/17/08 done under warranty at 31,000 miles; #2 front passenger window done 11/13/10 @ 52,000 miles cost $356.00 at dealer; #3 drivers side rear passenger window regulator on 6/8/11 @60,000 milesreplaced-cost $502.00 contacted Cadillac customer service, received a case # and was told that since car is out of warranty there will be no reimbursement for repair costs. Several customer comments to Cadillac customer service by other owners of similar model and year have same problems and needed replacements of several regulators. Gov't agency should explore this problem and have Cadillac re-examine reimbursements for repairs of this problem with 2003 and 2004 Cadillac devilles.
Tl* the contact owns a 2003 Cadillac Deville. The contact stated that while driving, the front driver side window came down on its own. The vehicle was taken to the dealer for inspection and they stated that the regulator needed to be replaced. The vehicle was repaired but the failure recurred several times with the other windows. The manufacturer was notified but did not offer any assistance since the vehicle was not included on any recalls. The failure mileage was 40,000...updated 01/04/13 the consumer stated the window was replaced three times. Presently, only one window works, which is the front passenger side. The other three are being held up with a piece of paper stuck in the corner. Updated 01/09/13
Takata recall: driver's side rear view mirror lost it's reflection. The mirror started turning a dark brownish color then started losing its reflection from the top of the mirror to the bottom. There is no visibility at all in the mirror.
I am the second owner of this vehicle. I purchased this vehicle directly from my local Cadillac dealership where the first owner purchased the vehicle. I was told that the vehicle had a clean service history and that it was thoroughly looked over. Within the one and a half years I own the vehicle I replaced both front wheel bearings, and have had three window regulators replaced. I contacted Cadillac corporate and was told I would have to pay a diagnostic fee to the dealership to find out if the windows are defective. After seeing at least six complaints registered with the ntsb and finding out that the dealers in my immediate area keep the window regulators routinely stocked tells me that there is in fact a defect. Why a diagnostic fee and why not an honest attempt to remedy the defect with the customers that have remained loyal to GM over the years? …
Frequently asked questions
Which Cadillac Deville years have window & wiper problems?
By NHTSA complaints, the 2004 (31), 2000 (28), 1998 (17), 2002 (16) and 2001 (15) model years. Window & Wiper complaints make up 19% of all complaints for the 2004.
Is there a recall for Cadillac Deville window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for any Cadillac Deville model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Cadillac Deville window & wiper problems start?
Across all years, half of the complaints with a recorded mileage happened before about 62,000 miles; 32% happened before 50,000 miles.
What part fails most often?
Owners most often name the power window devices and controls (66 mentions), followed by the rearview mirrors/devices › exterior (12).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.