Audi Q5 Fuel System Problems

Fuel System complaints by model year

Which parts fail

• Delivery › Fuel pump
  1
• Fuel injection system › Throttlebody/manifold
  1
• Storage › Tank assembly
  1
• Storage › Fuel gauge system
  1

Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).

Mileage when the problem started

• Under 25k
  1015%
• 25k–50k
  35%
• 50k–75k
  2030%
• 75k–100k
  1320%
• 100k–150k
  1929%
• 150k+
  12%

What owners report

The contact owns a 2021 Audi Q5. The contact stated that after refueling the vehicle, she noticed that after driving several miles, the fuel gauge displayed that the vehicle was full. The contact then stated that the fuel gauge remained on full although her fuel tank was close to empty. No warning light was illuminated. The dealer was notified of the failure and the contact was informed that there was a pending recall and to contact the NHTSA Hotline. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, the contact stated that there was a four-hour hold. The failure mileage was approximately 5,000.

If I have a sensor that will malfunction due to water then there should be a water indicator alert. My sunroof vent was blocked and water went into my trunk where the core module is. I had just come to a red light to turn on to a major highway and my car began to smell like fuel. I rolled down the windows and realized the smell was not as strong as inside. The light turned green and as I stepped on the gas the car went into limp mode as I was in the middle of my turn. The power steering then went out in the turn and the wheel yanked to the left and put me half way into the lane next to me. Thankfully no one was there. I had to yank it back to the right to get off of the highway on to the side of the road. I do not think that the power steering should be associated with that module or at least a water indicator sensor should be added. …

Component: ENGINE AND ENGINE COOLING Summary: The turbocharger on my 2019 Audi Q5 failed prematurely. The initial check engine light and loss of performance began at approximately 48,000 miles, which is within Audi's 4-year/50,000-mile powertrain warranty. The condition progressively worsened and the vehicle became difficult to drive safely in traffic due to reduced power and hesitation during acceleration. The turbocharger ultimately required complete replacement at 50,334 miles at a cost of $ 2511.20 This appears to be a premature failure of a major engine component. A sudden loss of power while merging or crossing intersections creates a safety concern. The vehicle has been properly maintained, is completely stock, and has never been modified. No warning was provided prior to the check engine light and rapid performance degradation. …

The problem was a turbocharger in my 2019 Audi Q5. The repair was done in January of 2023 by Audi North Houston / Sewell (17815 North Freeway, Houston, TX 77090, ph. # [phone]). The cost was approximately $3,556. The replacement of the turbocharger was the same repair in the turbocharger class settlement (Kimball vs Volkswagen Group of America Inc., Case #[redacted]), but my vehicle is not apart of the settlement class vehicles. I verified the settlement class vehicles on the turboclasssettlement.com website, and I called their [phone] number to double check the settlement class vehicles. Their rep, Leisha, indicated, "The 2019 Audi Q5 is not a settlement class vehicle." The Audi Q5 vehicles identified in the settlement are for 2011 - 2014 model years. I had the same problem in my 2019 Audi Q5. Please help!

Fuel pump has been recalled on other models but not mine. I have a 2018 audi q5. It had a warranty extension but the previous owner never claimed but if it would have been a recall then I wouldnt be having this problem . Now I have to replace the water pump and pay almost $2k for something that wasn't a recall.

Tl* the contact owns a 2018 Audi Q5. The contact stated that while driving at 65 MPH, the engine shut-off as the contact was forced to coast the vehicle to the shoulder of the highway. The contact attempted multiple times to restart the vehicle. Engine failure - contact dealer, message was displayed on the instrument panel. Due to the failure, the contact had the vehicle towed to Audi tulsa (4208 s memorial dr, tulsa, OK 74145) where the vehicle was diagnosed with a defective fuel sensor. The dealer replaced the sensor and the fuel tank and the vehicle was returned to the contact. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 27,260.

The contact owns a 2017 Audi Q5. The contact stated that vehicle was serviced in 2017 under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline) by the dealer. The contact stated that while his wife was driving at an undisclosed speed, fumes was detected inside the vehicle. The contact stated that he checked the vehicle and became aware that fuel was leaking underneath the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the fuel pump flange needed to be replaced. The contact was informed that the warranty for the repair was 12-months. The contact stated that the fuel flange was replaced. The manufacturer was made aware of the failure and confirmed that the recall repair was completed in 2017 and that the warranty was for 12-months. The failure mileage was approximately 84,000.

My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to light up instructing me to turn off engine coolant low (electric). However, my H C coolant gauge was just below midpoint. It appears to be a bit faulty. Nonetheless, I pulled off highway and asked a local car supplier store and mechanic shop to look, they reported that it appears to be leaking coolant inside the vehicle puddling the coolant in the undercarriage of the vehicle not leaving any visible signs of leaks on driveway. Please advise.

Related recalls (3)