Most common 2016 Audi Q5 problems
Share of the 78 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Audi Q5 complaints by model year
Best Q5 years: 2020, 2017, 2019. Years to avoid: 2025, 2018, 2023, 2021, 2012. Compare all years →
2016 Audi Q5 recalls (5)
Engine and engine cooling › Cooling system
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4.
Electrical system › Wiring
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017.
Fuel system, gasoline › Delivery › Fuel pump
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge.
Air bags › Side/window
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017.
Engine and engine cooling › Cooling system
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge.
What 2016 Audi Q5 owners say
Engine & cooling all 33 →
Component: 2016 Audi Q5 Available for inspection : UNKNOWN Safety risk: YES The car was just driven and parked in the garage, approximately 30 minutes prior to our discovery of the fire. My wife and I had to escape the fire. UNKNOWN YES The Town of Sterling, MA fire department investigated the fire and determined that the vehicle caused the fire (See attached report). Then, AMICA Insurance Company had [redacted] from NEFCO do an investigation. He verbally told us that he thought it was the car that started the fire, but he was told by the insurance company attorney to not make a written report (See attached email). AMICA had the vehicle brought to SD Lyons Facility in Seekonk, MA to investigate the vehicle's charred remains. Audi's representatives were also present. No physical evidence was found to prove that the car caused the fire. …
The contact owns a 2016 Audi Q5. The contact stated while driving approximately 35 MPH, there was an abnormal burning odor inside the cabin of the vehicle. The contact checked the oil and coolant levels and became aware that the coolant level was very low. There was no warning light illuminated. The contact stated that after filling the coolant reservoir the odor went away. The contact stated that the odor returned, and the coolant level was very low. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V002000 (Engine and Engine Cooling) however, the VIN was not included. The failure mileage was approximately 100,000.
Electrical system
Component: 2016 Audi Q5 Available for inspection : UNKNOWN Safety risk: YES The car was just driven and parked in the garage, approximately 30 minutes prior to our discovery of the fire. My wife and I had to escape the fire. UNKNOWN YES The Town of Sterling, MA fire department investigated the fire and determined that the vehicle caused the fire (See attached report). Then, AMICA Insurance Company had [redacted] from NEFCO do an investigation. He verbally told us that he thought it was the car that started the fire, but he was told by the insurance company attorney to not make a written report (See attached email). AMICA had the vehicle brought to SD Lyons Facility in Seekonk, MA to investigate the vehicle's charred remains. Audi's representatives were also present. No physical evidence was found to prove that the car caused the fire. …
1) The Electromechanical Steering Unit is producing an error light on my instrument panel, and yes, it is available for inspection upon request. 2) If the steering unit fails, the results could be catastrophic for myself and others. 3) Yes, in multiple cases/places. There is a recall for this part in Canada. Also, an extended warranty was granted by Audi of America for this part for numerous 2011-2016 Audis, including the Q5, so long as they are under 10 years / 125,000 miles, which mine is. However, when I have gone into my local Audi and also called Audi of America, they said my vehicle is not included in this extended warranty and there is no recall on the part. 4) Yes, my car has been inspected by my local Audi. 5) Yes, the warning lamp continues to be displayed. No other symptoms have occurred.
Steering
The contact owns a 2016 Audi Q5. The contact stated that upon starting the vehicle, the "Steering Fault - Do not drive Vehicle" message was displayed on the instrument panel. Due to the failure, the contact used excessive effort to drive the vehicle to an independent mechanic where the vehicle was diagnosed with a defective rack and pinion. The mechanic referred the contact to the dealer for assistance. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 126,000. The contact stated that the vehicle is also experiencing excessive oil consumption.
1) The Electromechanical Steering Unit is producing an error light on my instrument panel, and yes, it is available for inspection upon request. 2) If the steering unit fails, the results could be catastrophic for myself and others. 3) Yes, in multiple cases/places. There is a recall for this part in Canada. Also, an extended warranty was granted by Audi of America for this part for numerous 2011-2016 Audis, including the Q5, so long as they are under 10 years / 125,000 miles, which mine is. However, when I have gone into my local Audi and also called Audi of America, they said my vehicle is not included in this extended warranty and there is no recall on the part. 4) Yes, my car has been inspected by my local Audi. 5) Yes, the warning lamp continues to be displayed. No other symptoms have occurred.
2016 Audi Q5 engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 3.0L 6-cyl turbo diesel | 8-speed automatic | AWD | 23 / 30 / 26 |
| 2.0L 4-cyl turbo hybrid | 8-speed automatic | AWD | 24 / 30 / 26 |
| 2.0L 4-cyl turbo | 8-speed automatic | AWD | 20 / 27 / 22 |
| 3.0L 6-cyl supercharged | 8-speed automatic | AWD | 18 / 26 / 21 |
EPA ratings. Class: Small SUV.
Frequently asked questions
Is the 2016 Audi Q5 a good car?
Based on 78 owner complaints filed with NHTSA, the 2016 Q5 rates average: about as many complaints as a typical year of the Q5 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2016 Audi Q5?
The engine & cooling — 33 complaints, 42% of all complaints for this model year, most often about cooling system. Next are the electrical system (10) and steering (10).
How many recalls does the 2016 Audi Q5 have?
There are 5 recalls for the 2016 Audi Q5, the most recent from April 11, 2018 (cooling system). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Audi Q5?
The best years by complaints, compared at the same age, are 2020, 2017 and 2019. Years to avoid or approach with caution: 2025, 2018, 2023, 2021 and 2012. See the full Audi Q5 years comparison.
At what mileage do 2016 Audi Q5 problems happen?
The median mileage reported in complaints is about 36,000 miles; 79% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.