2011 Audi Q5 Fuel System Problems

Which parts fail

• Delivery › Fuel pump
  1

Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).

Mileage when the problem started

• Under 25k
  17%
• 25k–50k
  213%
• 50k–75k
  17%
• 75k–100k
  533%
• 100k–150k
  640%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2011 Audi Q5 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact's wife owns a 2011 Audi Q5. The contact stated that after he parked the vehicle in his garage, he smelled a fuel odor outside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the flange had cracked and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advise the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously performed under the NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) but no further assistance was provided. The failure mileage was approximately 127,000. The contact stated that the dealership was able to resolve the issue.

Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.

Audi offered a warranty extension for intake manifold & fuel injectors in certain 2008-2011 Model Year Audi Vehicles with 2.0 TFSI Engine. Audi rejected our claim for a faulty fuel injector in our 2011 car citing that "vehicle does not have the extended warranty for fuel injectors and the information that was submitted was only for 2.0 TFSI Engine's with the Engine code of CBFA & CCTA. The engine in your vehicle is a 3.2 FSI with the Engine code CALB. So this warranty extension would not be applicable to your vehicle." Our Audi dealership diagnosed our car with the same fuel injector issue listed by Audi in this warranty extension as well as stating that this is a very common issue with our make, model and year. Our Audi is a 2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared. …

My Audi Q5 2011 check engine and epc light continue to light up my dash, vehicle has been diagnosed by the dealership not once not twice but more than three times. Continues to have the same and similar misfires and actually seems to be getting hotter than usual, the engine. I've seen several complaints about recalls on the coolant pump,timing chain, fuel pump flange, fuel pump, wiring sensors, epc light ball joints, and the list goes on. What has me mostly concern is the recalls for all the fuel system components. For example emission control devices like the EGR fuel cap fuel gauge sender, feel injection system fuel leaks stalling and hesitation , have you been seeing one or actually a couple where a fire was initiated while people were in the car . …

My Q5 had over the last 4 weeks a funky gasoline smell on the interior /exterior of the vehicle while parked or driven.my concern raised when I have seen my fuel consumption going up, so I had it checked by my local mechanic. He found that the cover of the pump assembly was cracking the top part of the fuel pump canister and gasoline is sitting in the assembly.so the smell interior and exterior is coming forth cracked fuel assembly. I had no accident or impact to the car that could cost this problem and reached out to Audi USA to hopefully adress this issue . In the meanwhile I'm not driving the car since it is a fire hazard and could blow up in front of me.see picture attached

The indoor odor of the car smelled strong of gas. The area around or under the car was completely dry. The smell was prevalent while moving or parked. The gas tank was dry at the nozzle. I drive my family in the car, including my grandchildren. I was concerned for our safety so had my local mechanic evaluate. They discovered a pin hole leak in the fuel pump under the rear seat and gas was all over the gas tank. Any spark would have set the car in flames and possible explosion given the location of the leak. This repair cost $1131. This obvious flaw should be identified by Audi and a recall should be in place to replace this defective part.

Tl* the contact owns a 2011 Audi Q5. The contact stated that after parking the vehicle, he started smelling fuel inside the cabin of the vehicle. The contact called the local dealer karmart of maui (411 huku lii pl #103, kihei, hi 96753, [phone]) and the dealer was made aware of the failure. The vehicle was not repaired or diagnosed. The manufacturer had been informed of failure. The contact stated that the vehicle was repaired by previous owner under NHTSA campaign number: 16V660000 (fuel system, gasoline). The failure mileage was approximately 81,000.

Tl* the contact owns a 2011 Audi Q5. The contact stated that an abnormal fuel odor was detected in the cabin of the vehicle. The contact stated that the odor was so strong that the windows had to be rolled down while driving. There were no warning indicators illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 89,284.

Engine light is constantly on. Fuel system malfunctions and very expensive ignition coil/ spark plug repairs are always the issue. The engine light comes on while the car is in motion when the fuel system malfunctions. The engine light comes on shortly after the car is turned on when it's the ignition coils/ spark plugs. When the ignition coils/ spark plugs are the issue, the car shakes.

My car started to smell like gas and when I took it to the dealer the said it was the flange/ fuel pump and that the recall was already done but the same issue persist. The yet me drive home with gas pouring out of my car after seeing it and want to charge me 1800 for a recalled part. I was terribly scared and cannot drive an unsafe car.

Related recalls

Fuel System complaints in other Q5 years