The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
The risk
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Recall details
| NHTSA campaign | 18V-818 (18V818000) |
|---|---|
| Manufacturer number | 20BJ |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Fuel system, gasoline › Delivery › Fuel pump |
| Report date | November 19, 2018 |
| Owners notified | December 28, 2018 |
| Vehicles affected | 5,987 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the fuel & propulsion system
- 2009 Audi Q5 fuel system problems 6
- 2010 Audi Q5 fuel system problems 32
- 2011 Audi Q5 fuel system problems 32
- 2012 Audi Q5 fuel system problems 23
- 2007 Audi Q7 fuel system problems 29
- 2008 Audi Q7 fuel system problems 18
- 2009 Audi Q7 fuel system problems 9
- 2010 Audi Q7 fuel system problems 15
- 2011 Audi Q7 fuel system problems 5
- 2012 Audi Q7 fuel system problems 12
Frequently asked questions
Is the recall 18V-818 repair free?
Yes. Audi dealers will fix the problem at no cost: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,987 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.