Airbag complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2025 | 4 | 9% | — |
| 2023 | 4 | 9% | — |
| 2021 | 1 | 1% | — |
| 2019 | 3 | 6% | 22,000 miles |
| 2018 | 13 | 6% | 86,000 miles |
| 2017 | 3 | 7% | 95,000 miles |
| 2016 | 6 | 8% | 29,000 miles |
| 2015 | 2 | 2% | 30,000 miles |
| 2014 | 3 | 3% | 41,000 miles |
| 2013 | 1 | 1% | — |
| 2012 | 85 | 51% | 50,000 miles |
| 2011 | 67 | 47% | 55,000 miles |
| 2010 | 50 | 50% | 70,000 miles |
| 2009 | 16 | 52% | 54,000 miles |
Mileage when the problem started
What owners report
Mileage at time of incident: Approximately 4,000 miles Date of incident: [redacted] Location: [redacted] Incident description: My vehicle was in neutral while going through an automatic car wash, as instructed. When the exit signal indicated it was clear to proceed, with my foot on the brake, I shifted into drive. The vehicle accelerated on its own, without corresponding accelerator pedal input, and struck the building adjacent to the car wash. The vehicle did not exit the building on its own, so I shifted into reverse. The vehicle again accelerated on its own and struck a structural beam. I applied continuous pressure to the brake pedal throughout the incident. The vehicle did not respond immediately, but the brakes eventually engaged and brought the vehicle to a stop. …
The airbag light and the driving assistance warning lights appeared on the dashboard randomly one day. I took the vehicle to the dealership (Audi of Columbia), where they kept it for a week and said the software needed to be updated. They updated it multiple times, but the car would not complete the update until the last attempt. When I picked up the car, they reported that several other 2025 Q5 (new model) vehicles were being brought in for the same issue. When I picked up the car, there were no warning lights on the dashboard. Approximately 1-2 weeks later, the same warning lights appeared on the dashboard again. I brought it to the dealership again, where they recalibrated the systems, disconnected the battery, and then cleared the fault code. That cleared the warning lights, and they planned to drop off my vehicle the next business day. …
I am writing to file a complaint against Audi of America. My new vehicle, a 2023 Audi Q5 that I was involved in a minor car accident on [redacted]. That evening my car was side swiped during a merge after a toll both in Woodbridge, NJ off. Both vehicles were moving at relatively low speeds (30-35 mph). The damage to my car occurred on the passenger side panel and multiple air bags deployed including all 4 curtains as well as the passenger side seat air bag (though I did not have a passenger in the car with me). My car was towed to a local lot and has been with an auto body shop since [redacted]. Though all repairs were completed by mid-January, the car has been untouched since then due to the lack of availability of one part - the right front seat air bag. Part# 80A880242G which has been on order since Dec. 14th. So far, Audi has repeatedly claimed that the part ETA is unknown. …
We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. This is a safety issue if the car is ever in an accident, as we are not sure if the airbags will deploy, whether the seat belt tension will be activated, or whether the eCall system will automatically contact emergency services. It's unacceptable for Audi not to deploy an update more expeditiously, as waiting nearly seven months is entirely ludicrous. …
Subject: Passenger Occupant Detection System (PODS) - Airbag Safety Concern Description of the Problem: The Passenger Occupant Detection System (PODS) in my 2019 Audi Q5 is malfunctioning. The system intermittently fails to recognize when a passenger is present, or it falsely indicates that a passenger is present when the seat is empty. This creates uncertainty about whether the passenger airbag will deploy correctly in the event of a collision. The issue has occurred multiple times. Safety Concern: Because the PODS system directly controls passenger airbag deployment, a malfunction could result in the airbag being disabled when an adult passenger is seated, or unintentionally activated when no one is present. This poses a significant safety risk. Request: I am reporting this issue as it appears to be a defect in the occupant detection system. …
Vehicle keeps stating safety system malfunction. The passenger airbag continues to turn on and off while driving. Even when manually shut off through glove box, the alert continues to occur while driving.
The contact owns a 2018 Audi Q5. The contact stated while driving 40 MPH, the air bag warning light illuminated. The vehicle was taken to a dealer; however, the vehicle was not diagnosed due to the cost. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that the warning light was intermittently illuminated. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
The contact owns a 2018 Audi Q5. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the air bag control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,600.
Related recalls (8)
Air bags › Sensor › Occupant classification › Front passenger
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles.
Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834.
Air bags › Frontal › Passenger side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
Remedy: Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019.
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles.
Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018.
Air bags › Side/window
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017.
Air bags
Volkswagen Group of America, Inc. (VW) is recalling certain model year 2008-2009 Audi A4, A5, and Q5 vehicles. In the affected vehicles, the air bag control units may corrode and fail.
Remedy: Audi will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began October 2016. Owners may contact Audi customer service at 1-800-253-2834.
Show 3 more recalls
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification…
Air bags › Side/window
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015.
Remedy: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016.
Air bags
Volkswagen is recalling certain model year 2009 q5 passenger vehicles manufactured between November 25, 2008 and June 4, 2009. A left and/or right a-pillar trim cover clip May not have been manufactured correctly, allowing the a-pillar trim to become loose when the sideguard head protection airbags deploy during a crash.
Remedy: Volkswagen will inspect the clip in the middle of the left and right a-pillar covers and replace it free of charge. The safety recall began on January 22, 2010. Owners May contact Audi at 1-800-253-2834.
Frequently asked questions
Which Audi Q5 years have airbag problems?
By NHTSA complaints, the 2012 (85), 2011 (67), 2010 (50), 2009 (16) and 2018 (13) model years. Airbag complaints make up 51% of all complaints for the 2012.
Is there a recall for Audi Q5 airbag problems?
Yes — 8 recalls, including 24V-251 (front passenger, Apr 3, 2024); 19V-473 (inflator module, Jun 19, 2019); 18V-082 (inflator module, Jan 30, 2018). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Audi Q5 airbag problems start?
Across all years, half of the complaints with a recorded mileage happened before about 59,000 miles; 40% happened before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.