2024 Audi Q5 Problems & Complaints

Use caution1.5× as many complaints as a typical year of the Q5 at the same age

Owners have filed 20 complaints about the 2024 Audi Q5 with the National Highway Traffic Safety Administration. That is 1.5× as many as a typical Q5 model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the driver assistance (12 complaints). 4 recalls cover this model year.

20complaints
4recalls
0crashes
0fires
0injuries
0deaths

Most common 2024 Audi Q5 problems

  • Driver assistance
    1260%
  • Brakes
    525%
  • Wheels & tires
    315%
  • Body & structure
    210%
  • Electrical system
    210%
  • Engine & cooling
    15%
  • Other / not specified
    15%
  • Transmission & drivetrain
    15%

Share of the 20 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Audi Q5 complaints by model year

’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25311001431688910599784220852257422442045
Owner complaints per model year, Audi Q5. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Q5 years: 2020, 2017, 2019. Years to avoid: 2025, 2018, 2023, 2021, 2012. Compare all years →

2024 Audi Q5 recalls (4)

Engine

NHTSA recall 25V-294 · May 7, 2025 · 89,417 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834.

Electrical system › Propulsion system › Traction battery

NHTSA recall 25V-080 · Feb 12, 2025 · 20,201 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

Remedy: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can…

Air bags › Sensor › Occupant classification › Front passenger

NHTSA recall 24V-251 · Apr 3, 2024 · 91 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles.

Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834.

Electrical system › Propulsion system › Charging › Cable/cord › Onboard

NHTSA recall 23V-842 · Dec 13, 2023 · 93,196 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles.

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations.

What 2024 Audi Q5 owners say

Driver assistance

In addition to our complaint #11608543, filed on 8/14/2024, we are submitting a new and different safety concern today. While driving our new 2024 Audi Q5 with the adaptive cruise control set at the speed zone limit (55 mph), the cruise control adjusted itself down to 20 mph. The adjustment from 55 to 20 is sudden and extremely abrupt with some braking being applied. NO advanced warnings or discernible causes for the speed reductions were observed. If another driver had been following us, we likely would have experienced a rear end collision. We have experienced this malfunction on [redacted], east of Carroll, IA, and 1 to 1-1/2 miles north of [redacted], traveling in both the north direction and south direction. We have visited with the dealer numerous times. …

Adaptive cruise control · Sep 2024

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2025, including through the dealer's online service request system. However, the dealer repeatedly failed to document the braking concern on repair orders until I insisted during later visits. In one visit (August 7, 2025), the dealer reduced the Pre Sense sensitivity without creating a repair order or performing diagnostics. At other times, service advisors stated the vehicle was "operating normally" or refused to record the concern unless it could be duplicated during a short test drive. …

Warnings · Feb 2025

Brakes

I am writing regarding a serious issue with my 2024 Audi Q5, which I purchased brand new and have owned for only 12 months. The vehicle has developed premature rotor wear, which is entirely unexpected given its age, my normal driving habits, and Audi's reputation for quality. Brake rotors should not require replacement this early unless there is a manufacturing or material defect. This vehicle is still under warranty, and I am requesting that Audi inspect the braking system immediately and cover the cost of any necessary repairs under warranty. Please document the inspection findings and let me know if there is a known issue or Technical Service Bulletin related to this. I am not willing to pay for a component failure that is clearly not due to driver misuse or wear and tear. I expect a prompt resolution and would appreciate a written response confirming next steps. …

May 2025

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2025, including through the dealer's online service request system. However, the dealer repeatedly failed to document the braking concern on repair orders until I insisted during later visits. In one visit (August 7, 2025), the dealer reduced the Pre Sense sensitivity without creating a repair order or performing diagnostics. At other times, service advisors stated the vehicle was "operating normally" or refused to record the concern unless it could be duplicated during a short test drive. …

Feb 2025

Wheels & tires

I was traveling on the expressway and suddenly my vehicle veered to the right. I immediately looked down to see if there was a lane-keeping assist indicator on and there wasn't. I wasn't exactly sure what was happening as no indicator lights were on. I then noticed the vehicle wasn't keeping the speed and it began slowing down. People began honking at me and a gentleman rolled down his window and yelled, "tire". At this point I looked at my driver's side mirror and notice something flapping from the tire rear tire area. Then I heard a loud noise as if there was a heavy duty truck coming up beside me and immediately pulled over on the side of the interstate. I immediately called for help and waited for assistance before exiting my vehicle. The rear driver's side tire was seperated from the rim and damaged the lining in the wheel well. The tire is a Continental Cross Contact. …

Pressure monitoring and regulating systems · Jun 2026

Purchased 2024 brand new Audi Q5 with Kumho tires - KL33 235\55R19 from manufacturer Dec 2023. Have the car serviced at the Audi dealership per service recommendation. Tires were inspected and deemed roadworthy Jan 2025. By [redacted] (15 months post new purchase of vehicle) rear tire shredded on highway due to a known detreading issue with the Kumho tires. Causing pulling of vehicle into the central lane on highway. No accident or fatalities. Had emergency replacement of the affected tire and evaluation of the other three tires. It is noted during inspection of the three tires were also worn down atypically for the mileage (19,600). The rear tire on the driver side was also noted to not pass inspection due to early defective wear. All tires replaced, no accountability from dealership. …

Mar 2025

2024 Audi Q5 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo hybrid7-speed dual-clutchAWD23 / 29 / 26

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2024 Audi Q5 a good car?

Based on 20 owner complaints filed with NHTSA, the 2024 Q5 rates use caution: 1.5× as many complaints as a typical year of the Q5 at the same age. It is one of the Q5 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2024 Audi Q5?

The driver assistance — 12 complaints, 60% of all complaints for this model year, most often about automatic emergency braking. Next are the brakes (5) and wheels & tires (3).

How many recalls does the 2024 Audi Q5 have?

There are 4 recalls for the 2024 Audi Q5, the most recent from May 7, 2025 (engine). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Audi Q5?

The best years by complaints, compared at the same age, are 2020, 2017 and 2019. Years to avoid or approach with caution: 2025, 2018, 2023, 2021 and 2012. See the full Audi Q5 years comparison.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.