Steering complaints by model year
Which parts fail
Components named in complaints (power steering, steering column, rack and pinion).
Mileage when the problem started
What owners report
The contact owns a 2014 Volkswagen CC. The contact stated while driving at an undisclosed speed, the steering became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the rack and pinon needed to be replaced. The vehicle was repaired but there was an abnormal rattling noise detected. The contact stated that while driving, the vehicle shifted hard. The steering wheel was loose. The air bag warning light was illuminated. The vehicle was taken to the same dealer where it was diagnosed that the motor mount bolt had detached from the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 80,000.
The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident. Really concerned if the airbag won't deploy and cause fatal or deadly injuries in case of crash. I don't feel safe driving it in this condition.
While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A few days later my Airbag error lamp started to blink. I parked and restarted my engine then the airbag became solid . My dash read "Airbag Error" . I notice all my steering wheel buttons do not work . Came home and neither does my horn . My car has never been in accident , but I feel it's a safety hazard . I'm basically driving mute and I'm sure my airbag will not deploy in case of accident . Also, Vw does have a recall on the Clock spring but was never completed due to not hearing back from manufacturer . That was a few years back and do not understand how recalls work , but a recall was started for a reason and NOT completed. Is that even possible? This a serious safety issue if I'm in an accident without an Airbag . …
Driving down highway and steering wheel took the car left, lost control and crashed. Entire wheel and axle was off vehicle. Lucky that the driver airbag opened as there was an open recall on it for possible defect.
The Power Steering keeps failing while driving. It is available for inspection, ASAP. This is a very dangerous hazard to lose the ability to steer the vehicle at any speed. I have not taken to my mechanic, yet. I have read all sorts of problems with steering since the Takata Air Bag Replacement Recall. Ever since the AirBag Replacement, many of my warning lights have been illuminated. The Dealer told me it is due to the Sensors on my Tires. I see they were previously recalled and now I have a problem with them, too. Right before the Steering Fails, I hear a gone and the Red Steering Wheel Light illuminates. I am then forced to slowly get off the road, barely able to turn the wheel, turn off the vehicle and re-start the engine to get the Power Steering to Re-Set itself. It is happening more and more often. …
I have never had any problems. Never in an accident or had anything replaced. All maintenance up to date. Started the car with no issues. Continued to drive going 35mph normal driving conditions and multiple warning lights appeared. ABS. Power steering, emergency brake, and air bag. Took it to closest auto repair to make sure nothing dangerous was about to occur. Quick diagnostic and they said all problems are electrical. Nothing physically wrong with the car and will likely need new sensors and clockspring.
Tl* the contact's son owns a 2011 Volkswagen CC sport. The contact stated that when her son started the vehicle, the steering column lock indicator light flashed on the instrument panel. The vehicle turned off independently. The contact's son restarted the vehicle and turned the steering wheel to disengage the lock to keep the vehicle idling. The failure was intermittent. The vehicle was taken to gene langan Volkswagen (816 new london tpke, glastonbury, ct 06033, [phone]) to be diagnosed. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and declined to assist with the repairs. The failure mileage was 127,000. The consumer stated they had to make repairs to the vehicle due to the fact the manufacturer stated their VIN was not included in the recall.
Started the car and the red steering wheel light came on. I have no power steering. Turned the car off, restarted and power steering was active and red light was off but the effort to turn was lighter than normal. The next time we started the car we had no power steering again. This is very dangerous, when it does work it over corrects the steering at highway speeds. When not working my wife can not turn the wheel. The dealer diagnosed a short in the steering rack. $2000 to fix something that should last at least 100,000 miles.
Frequently asked questions
Which Volkswagen CC years have steering problems?
By NHTSA complaints, the 2010 (16), 2011 (13), 2012 (12), 2009 (8) and 2013 (8) model years. Steering complaints make up 7% of all complaints for the 2010.
Is there a recall for Volkswagen CC steering problems?
No. NHTSA lists no steering recall for any Volkswagen CC model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Volkswagen CC steering problems start?
Across all years, half of the complaints with a recorded mileage happened before about 57,000 miles; 38% happened before 50,000 miles.
What part fails most often?
Owners most often name the gear box (other than rack and pinion) (1 mentions).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.