2011 Volkswagen CC Problems & Complaints

Most common 2011 Volkswagen CC problems

• Air bags~44,000 miles
  3237%
• Engine & cooling~93,000 miles
  2731%
• Fuel & propulsion system~103,000 miles
  1922%
• Steering~75,000 miles
  1315%
• Electrical system~64,000 miles
  78%
• Other / not specified~112,000 miles
  78%
• Transmission & drivetrain~84,000 miles
  67%
• Stability & traction control~70,000 miles
  33%
• Speed control & acceleration~20,000 miles
  22%
• Windows, wipers & sunroof~0 miles
  11%
• Brakes~21,000 miles
  11%
• Body & structure~18,000 miles
  11%
• Wheels & tires~11,000 miles
  11%

Share of the 86 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Volkswagen CC complaints by model year

Best CC years: 2017, 2016, 2015. Years to avoid: 2010, 2012, 2013, 2009. Compare all years →

2011 Volkswagen CC recalls (4)

NHTSA defect investigations

Federal safety investigators have looked into 3 possible defects involving the 2011 Volkswagen CC:

What 2011 Volkswagen CC owners say

Air bags all 32 →

The contact owns a 2011 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed with clockspring failure. The dealer informed the contact that the clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 165,000.

Tl* the contact owned a 2011 Volkswagen CC. While driving approximately 30-35 MPH through an intersection, the contact's vehicle was struck on the rear driver's side. As a result, the contact's vehicle crashed into a telephone pole and caused damage to the passenger side. The air bags failed to deploy. The contact sustained back, left shoulder, and neck injuries that required medical attention. A police report was filed. The vehicle was destroyed and towed. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was approximately 60,000.

Engine & cooling all 27 →

I was leaving the store when I noticed my vehicular wouldn't go over 30 MPH. I pulled into another store to assess the situation. When I turned my car back on and was attempting to leave my car stopped working. I had it towed to the shop and they advised me to call Volkswagen because this issues was likely covered under a warranty. I called volkeswagen and they said my warranty would cover it up to 120K miles and to take it to the local dealership. I had the car towed again to the dealership and they informed me that the timing chain was broken and they said my warranty just expired at 100K miles. My car has 108K miles. After doing a lot of research I found this to be a frequent problem with this manufacture. I also found that there was already a class action lawsuit but my vehicle wasn't in the peramiters because of the mileage (ends at 100K). …

2011 vw sport CC - less than 52,000 miles. Stalls while driving on the interstate. Dealer advised timing chain issues and while repairing the engine they had to replace unreliable parts. Known issue but none under recall. They said a screen shattered in the engine, a known issue is what caused all of this. All manufacturing error. Customer care admitted that and so did the dealer service department. Quote $1400. Then the next day they "discovered" the car needed a new cam shaft. New quote $2200. Nothing under warranty/recall . Vw customer care told me to save my receipts incase a recall comes about but did not care about the safety of the car or the fact they are replacing unreliable parts. If they know they are unreliable why are they not on recall. Wrote a letter to the ceo and got the cost reduced to $1400. …

Fuel & propulsion system

Tl* the contact owns a 2011 Volkswagen CC. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called west houston Volkswagen at [phone] (17113 katy fwy, houston, tx 77094) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. While driving at an unspecified speed, the vehicle lost power and stalled. The vehicle was towed to the same Volkswagen dealer, at the recommendation of the manufacturer, and the fuel control module was replaced. The contact was informed that the part was not the recall remedy. The failure recurred three times and the same part was replaced by the same dealer. …

I was driving the engine died at freeway speeds. With no power it was dangerous for me to get to the side of the road safely. If it had been at night, im not sure I would hve made it. The problem turned out to be n205 valve. It is a know problem that there is a screen that can fall apart and block the valve from moving oil to the cam shaft. Causing the timing to move and cause catastrophic engine failure. The mechanics at the dealership say it is a issue they see all the time. They said the new version of the part is to correct that. Problem is when catastrophic engine failure happens the dealership attitude seems to be we know its a problem but if the cost is to high to fix, they will not do any thing until there is a recall. That puts peoples safety at risque because of there unwillingness to fix the problem due to the companies bottom line.

2011 Volkswagen CC engines & fuel economy

EPA ratings. Class: Compact car.