Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Volkswagen CC owners, lightly cleaned up (personal details are redacted by NHTSA).
"Takata recall!" recieved recall letter in jan. 2016. Everytime I call dealership im told parts are not in. My car already stopped running and I had to have it towed into a mechanic where he knew that the fuel injection issue was a recall. I had to pay him $100.00 for taking my car apart and telling me it was a familiar issue he had when working on another vw..and that I should call vw and ask if there was a recall. Of course, there was. I then had to pay for a 2nd tow from that shop to vw. They fixed that recall..that I never even got a letter notifying me of the recall. Vw fixed it. Yet now I am still waiting as many others for the parts to come in so my car can be repaired with this airbag issue. As far as im concerned this car was made horribly unsafe and its falling apart, aside from the other work ive paid into having done to it. …
Fuel pump module and Takata inflators while driving on the freeway on the way to work my car ended up losing power and completely shutting down while in motion. The sudden loss of power shut off all of my lights inside and out. As soon as this happens I begin to press on my brakes only to notice that my brakes felt like they were lacking pressure. The lack of pressure on the rotars made it very difficult to slow down and with there being no power also made it difficult to turn the wheel. I merged over toward the shoulder and ending up hitting some type of water run off dip that caused my car to bounce up and blow out my right front tire. The blowout was what helped me slow my car down and bring it to a stop. That caused damage to the body of my car. After stopping I tried checking if the car would turn on and it had no response. I then had it towed away. …
While travelling on the highway at speed, my engine cut out and left me with no power. I was travelling up a hill so there was a dramatic decrease in speed, causing others to swerve around me as I made my way to the shoulder. Fortunately no accident occured, but I feel like I was lucky. I was towed to a vw dealership, and they indicated that the fuel pump control module had melted. Not only did this cause my vehicle to stall, but because the fuel pump control module is located above the fuel pump and tank, I was lucky the vehicle didn't catch on fire. I let the dealership know that the fpcm was under a recall for behavior like I experienced, but they did not know, and forced me to pay $998.25 to replace the fuel pump control module and the fuel pump assembly, which was damaged when the fpcm melted. …
Fuel pump control module replaced and relocated on July 18th, 2018. However, on August 3rd, 2018, while driving alone in the #4 lane of the freeway, my car suddenly stopped. No warning. No chugging. The engine just stopped. Fortunately, there was enough traffic for the vehicles behind me to slow down to avoid me. I immediately turned my hazard lights on while desperately trying to get the car to turn back on. Thankfully it did within a minute or two giving me just enough time to cut across the highway to pull off to the side of the road. I immediately called the service department at my local dealership to inform them of what happened and they were perplexed and told me to take it to the nearest vw dealership if the engine light wasn't flashing, which at the time it wasn't. That dealership turned me away and told me I should be able to make it to my regular dealership. …
I have a 2010 Volkswagen CC sport with a little more than 91872 miles on it. I was accelerating on the highway and my vehicle began to sputter. The epc light and the check engine warning light came one. My vehicle has had sluggish acceleration since then. I have noticed that this problem has occurred with several Volkswagen owners. There seems to be several different options when it comes to repairing this problem. The only thing that seems to be common is that it occurred when accelerating. The other thing that I have noticed is that this problem is not specific to one vehicle in the Volkswagen line up. This is definitely a manufacturers safety defect in their system that needs to be corrected before it causes an accident. I am aware of NHTSA recall number17v509 (manufacturer recall number20ae). …
When either slowing down or coming to a stop my car starts jerking , I attempt to accelerate and I cannot , my car seems to going into a neutral state. The drive (d) gear flashes so I am stuck. I have to put my car into park (p) turn off my car in the middle of traffic then turn it back on to drive. Also, if I am in the drive (d) gear and I need to go in reverse (r) I have to put into park (p) then turn it off and then move into the reverse (r) gear. This started happening intermittently, I took it to vw and they didn't see anything wrong with it. I took it to the local o'reillys and they saw a p2711 code, I took it to a local transmission repair and they told me they get a lot of these complaints and suggested I report it to you.I I also called the vw dealership in tallahassee fl where I purchased my car they told me it could cost anywhere from $5000 to $1100 to fix. …
My vehicle had comlete loss of motive power while in motion, I let it roll to the side of the road and shut it off by taking the key out of the ignition. After restarting it it seemed to run fine, I was only 5 minuets away from home. Second incident happened on my way to work in morning rush hour on the highway , same situation accrued. After waiting a minute to restart it worked fine. After this happened on a daily basis I timed how long my car would run before it would happen again, it ran for 14 min and would loose all motive power, all other power worked fine,like lights, radio and so on. I then went on the Volkswagen website and researched the problem, coming to find out there is a recall on my problem. My vehicle was always in motion when it happened, on highway, side roads. I was lucky not to get hit or come to a comlete stop in the center of an intersection!!! …
I am a u.s service member stationed overseas. I will be serving overseas until November 2021. While driving on the autobahn with my family, I got on the left lane to pass a vehicle next to me. When I hit on the accelerator, out of the blue, my vehicle seems to lose power and the epc code on my dashboard started flashing. The vehicle started choking and slowed down instead. In confusion and the loud honking from the vehicles behind and next to me, I turned my hazard lights and switched to the far right lane. I immediately contacted the local vw dealership in Germany and was informed that there was a recall on my vehicle for the fuel pump module and Takata airbag but it could only be done in the states. I contacted omsc and they informed me that there was nothing they could do and I would have to contact vw America. …
Around 8/8/18 I popped my hood to give a guy a jumpstart & smelled gas. Thought that was as odd so with the hood opened I started the car. When I returned to look under the hood I noticed a stream of gasoline coming out of the top of the high pressure fuel pump (Bosch mfg: 06h127025n sku: 3649). The dealership said that the retaining clip on these fuel pumps at the top of the connector are known to be weak and give out causing large fuel leaks. I've noticed while researching replacement parts that some manufacturers use bolts rather than a thin retainer clip that gives out. After finding this leak I have noticed that the gas continues to spew out even after the car is off, and at times stops then starts again. …
Tl* the contact owns a 2010 Volkswagen CC. While idling, the vehicle stalled and the engine warning indicator illuminated. The vehicle was able to restart on the first attempt, but the failure recurred a total of six times within one hour. The vehicle was towed to an independent mechanic (gbf auto, 1640 blackwell rd, cookeville, tn, 38506) where it was diagnosed that the fuel pump control module failed and needed to be replaced. The local dealer (hallmark Volkswagen, 2431 gallatin pike n, madison, tn, 37115) stated that the remedy was not available. The manufacturer confirmed that the remedy was not available. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 17V509000 (fuel system) for the recall repair. The failure mileage was approximately 100,000. VIN tool confirms parts not available. Updated 8/13/18
Related recalls
Fuel system, gasoline › Delivery › Fuel pump
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Fuel System complaints in other CC years
Frequently asked questions
How common are fuel system problems on the 2010 Volkswagen CC?
NHTSA has 52 complaints about the fuel & propulsion system of the 2010 Volkswagen CC, 21% of the model year's 242 complaints. The component named most often is delivery › fuel pump (2 mentions).
Is there a recall for 2010 Volkswagen CC fuel system problems?
Yes — NHTSA recall 17V-509 (fuel pump, Aug 16, 2017). Recall repairs are free at authorized dealers.
At what mileage do 2010 Volkswagen CC fuel system problems start?
Half of the complaints with a recorded mileage happened before about 90,000 miles, and 6% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 3 injuries to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.