Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2012 Volkswagen CC owners, lightly cleaned up (personal details are redacted by NHTSA).
I got this car like 2 months and I had nothing but problems...the check engine light has been on since I bought the car the tire message has been on since I got the car now since this last week I have a red flashing oil. Light come on and it says low oil pressure turn engine off and check the manual something like that. Plus about a month ago I took it to vw dealer ship they fix the exhaust manifold supposedly it was under warranty or something like that so I didnt have to pay and the 2 fuel injectors they replaced also and I cant get my other 2 fuel injectors replaced untill they go out..and I guess that's why I get a light that flashes ECP when I'm driving also...so after all that I still have problems maybe even worse now with the low pressure meaning fuel pump is going out maybe I'm not sure.i do not have anymore money to keep fixing this car I bought like 2 months ago from vison …
Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind .I've had to take it too a mechanic two or three times so they can fix the same thing . I have the invoice from the repairs . Also I can be driving and the emergency brake will just engage by itself not having been touched by anyone or anything. It puts me and my passenger at risk for whiplash due to the fact that it engages when I'm driving .no warning lite come on I've just felt the jolt almost causing me to hit my head on the windshield. Please help .thank you Sincerely [redacted]
I have a VW CC 2012 --Vin [redacted]-- I have 87K and since 40K , I am going on my 3rd fuel pump, I only put in Premium gas with a fuel injector cleaner every 6K miles, I am not sure if this warrants investigation but I am putting this out there in case there are similar cars in this class/model.
Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My RPM shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, Epc light, as well as engine light come on immediately.
Tl* the contact owns a 2012 Volkswagen CC sport. The contact stated that while driving at 40 MPH, the vehicle stalled without warning. The contact was able to push the vehicle to the independent mechanic where he purchased the vehicle. The mechanic diagnosed the vehicle with a defective fuel pump and had the fuel pump replaced. A year later, the contact stated that while driving at 10 MPH, the vehicle shut off again without warning. With the assistance of police, the contact was able to push the vehicle to another independent mechanic. While at the mechanic, the contact was informed that there was a fire occurring within his vehicle close to his gas tank which was caused by his fuel pump. The manufacturer was notified of the failure to see if they would cover the repair of the vehicle, the manufacturer offered no assistance. A dealer was not notified of the failure. …
Takata recall. On a daily basis my car loses all electrical power and shuts completely off while driving on a city street, highway and has even happened while turning. It's a tremendous safety concern, as I have to stop in the middle of the road, put the car in park and try restarting. This has caused several car pile ups behind me. Vw stated they are unable to pay to have this recall fixed and stated that I would be responsible for replacing the fuel pump and fuel module. I am not able to cover these expenses. This should be the responsibility of vw corporate to cover and fix this recall.
At 8:40 am cst on 11/6/2012. While commuting to work at 55 MPH road in the middle of freeway. I lost functionality on the gas pedal. The vehicle would not accelerate when engaging the gas pedal. Gas pedal was rendering non-functional and in-effective. There was heavy soot/smoke from the exhaust primarily almost like fire and some smoke from under the hood, this is a new under warranty vw CC 2012 4 door sedan. Driving on the left lane with a semi behind me when this occurred. It created a very unsafe near miss incident. I am fortunate that a collision did not happen when I lost power to the wheels. I pulled off to an exit and when I floored the gas pedal, there was intermittent power stalling the vehicle to less than 5 MPH. …
Tl* the contact owns a 2012 Volkswagen CC. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle would crank when attempting to start the vehicle; however, the vehicle would fail to start. The contact had the vehicle towed approximately six times to the Volkswagen of panama city dealer (3605 e 15th street, panama city, fl 32404; [phone]) where it was diagnosed that the starter and battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact replaced the module on the vehicle and the vehicle functioned properly; however, shortly after, the failure recurred. …
Takata recall - there are 3 recalls on my type of car. I have experience one of the serious symptoms of the recall. Please read all. Driver frontal airbag inflator could potentially rupture (due to propellant degradation occurring after long-term exposure to absolute high humidity and temperature cycling). 2nd vehicle has had interruption of electrical power, which caused a drained battery and no start condition. [ on certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion]3.air or other fibers May contaminate the airbag clock spring (a spiral wound, flat cable that keeps the airbag powered while the steering wheel is being turned). …
Tl* the contact owns a 2012 Volkswagen CC. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 55 MPH, the vehicle suddenly stalled without warning and completely shut off. The contact was able to steer the vehicle to the side of the road as it drifted. The contact had the vehicle towed to alexandria Volkswagen (107 w glebe rd, alexandria, va, 22305; [phone]) where it was diagnosed that the main fuel pump and the high pressure fuel pump failed. The manufacturer was made aware of the failure/issue and informed the contact that the vehicle was not covered under the recall at the time. The manufacturer provided a case number. …
Related recalls
Fuel system, gasoline › Delivery › Fuel pump
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Fuel System complaints in other CC years
Frequently asked questions
How common are fuel system problems on the 2012 Volkswagen CC?
NHTSA has 61 complaints about the fuel & propulsion system of the 2012 Volkswagen CC, 27% of the model year's 230 complaints. The component named most often is delivery › fuel pump (2 mentions).
Is there a recall for 2012 Volkswagen CC fuel system problems?
Yes — NHTSA recall 17V-509 (fuel pump, Aug 16, 2017). Recall repairs are free at authorized dealers.
At what mileage do 2012 Volkswagen CC fuel system problems start?
Half of the complaints with a recorded mileage happened before about 75,000 miles, and 8% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 2 fires and 1 injury to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.