2020 Ford Transit Problems & Complaints

Use caution1.7× as many complaints as a typical year of the Transit at the same age

Owners have filed 84 complaints about the 2020 Ford Transit with the National Highway Traffic Safety Administration. That is 1.7× as many as a typical Transit model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the seats (27 complaints, typically around 1,000 miles). 9 recalls cover this model year.

84complaints
9recalls
1crashes
3fires
2injuries
0deaths

Most common 2020 Ford Transit problems

  • Seats~1,000 miles
    2732%
  • Transmission & drivetrain~87,000 miles
    1821%
  • Electrical system~4,000 miles
    1417%
  • Wheels & tires~1,000 miles
    810%
  • Steering~47,000 miles
    67%
  • Other / not specified~1,000 miles
    67%
  • Driver assistance~4,000 miles
    67%
  • Engine & cooling~5,000 miles
    56%
  • Brakes~33,000 miles
    56%
  • Body & structure~3,000 miles
    22%
  • Windows, wipers & sunroof~8,000 miles
    22%
  • Speed control & acceleration
    11%
  • Equipment & accessories
    11%
  • Lights
    11%
  • Air bags~68,000 miles
    11%
  • Suspension
    11%

Share of the 84 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Transit complaints by model year

20142015201620172018201920202021202220232024202520263193156985837842439602845
Owner complaints per model year, Ford Transit. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Transit years: 2014, 2021, 2025. Years to avoid: 2023, 2020, 2015. Compare all years →

2020 Ford Transit recalls (9)

Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor

NHTSA recall 25V-876 · Dec 17, 2025 · 86 vehicles

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Back over prevention › Software

NHTSA recall 25V-442 · Jun 27, 2025 · 200,237 vehicles

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and…

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332.

Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings

NHTSA recall 23V-499 · Jul 19, 2023 · 10 vehicles

Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.

Remedy: Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.

Power train › Driveline › Driveshaft

NHTSA recall 21V-978 · Dec 16, 2021 · 4,548 vehicles

Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.

Remedy: Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced.

Parking brake › Conventional › Mechanical › Linkage and cable

NHTSA recall 21V-631 · Aug 11, 2021 · 30 vehicles

Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.

Remedy: Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021.

Back over prevention › Sensing system › Camera

NHTSA recall 20V-575 · Sep 23, 2020 · 620,246 vehicles

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image.

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021.

Show 3 more recalls

Air bags › Side/window

NHTSA recall 20V-415 · Jul 17, 2020 · 68 vehicles

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Remedy: Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021.

Seat belts › Front › Retractor

NHTSA recall 20V-250 · May 5, 2020 · 5 vehicles

National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats.

Remedy: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020.

Seat belts › Front › Retractor

NHTSA recall 20V-222 · Apr 20, 2020 · 205 vehicles

TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the…

Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at…

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2020 Ford Transit:

Rearview Camera FMVSS 111 Noncompliance

NHTSA investigation RQ21002 · opened Aug 3, 2021 · open · led to recall 26V-104

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility.

What 2020 Ford Transit owners say

Seats all 27 →

Front drivers seat cushion sagging no good for almost 1 and a half years. I bought replacement cushions for over $200 each. This is due to a broken seat suspension mat and the only way to fix it is to buy the seat track for $600 plus dollars. I found this Manufacture communications number TSB 21-2353. I have a total of 6 2020 Transits and they all the same problem. [VIN] [VIN] [VIN] [VIN] [VIN]

Nov 2021

seat collapse. Available to be inspected. Unable to see over wheel or reach the acceleration and break pedals. Airbag light comes on due to the collapsed seat either cutting the airbag electrical cable, or puncturing the airbag itself. Vehicle has only been inspected by our fleet manager, our in house mechanic, and the dealership. No prior warning(s) before the failures.

May 2023

Transmission & drivetrain

The contact owns a 2020 Ford Transit. The contact stated that whenever the vehicle was started, the contact stated that several unknown warning lights and the ABS warning light were illuminated. The contact stated that the right front wheel activated, and the ABS activated while making a hard right turn. The contact was not depressing the brake pedal during the failure. In addition, the contact was informed that the brake lights remained activated. The contact stated that several functions were deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 33,000.

33,000 miles · Jun 2025

The contact owns a 2020 Ford Transit. The contact stated while starting the vehicle and shifting into drive, the vehicle failed to accelerate. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the transmission coolant was leaking, and that the transmission needed to be replaced. The contact was advised to contact the local dealer. The dealer was contacted and advised that there was a service bulletin for the failure, but the VIN was not included in the service bulletin. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The contact was also informed that there was no recall on the VIN for the failure. The failure mileage was 95,000.

95,000 miles · Feb 2023

Electrical system

THIS IS A SECOND CASE FOR A DIFFERENT VIN WITH THE SAME ISSUE. 11524889. The battery's junction box in the engine compartment is melting. While I was driving, I heard a loud pop, I opened the hood, and saw smoke coming from the junction box. I noticed the box was melting around a fuse. The melting is significant, and the vehicle looked to be on fire. The smoke stopped, but I feel the vehicle could easily have caught on fire completely. There are recalls for this same exact issue but for other Ford Models. I have a fleet of these vans, and this has now occurred to 6 of them. I know other owners that this occurred to as well. I have called Ford Goodwill and they have declined to cover it under the 3-year, extended warranty. The melting was so bad on one that the actual harness was burnt as well. This is a dangerous issue that Ford already knows this happens. …

Jul 2022 · fire

The battery's junction box in the engine compartment is melting. While I was driving, I heard a loud pop, I opened the hood, and saw smoke coming from the junction box. I noticed the box was melting around a fuse. The melting is significant, and the vehicle looked to be on fire. The smoke stopped, but I feel the vehicle could easily have caught on fire completely. There are recalls for this same exact issue but for other Ford Models. I have a fleet of these vans, and this has now occurred to 6 of them. I know other owners that this occurred to as well. I have called Ford Goodwill and they have declined to cover it under the 3-year, extended warranty. The melting was so bad on one that the actual harness was burnt as well. This is a dangerous issue that Ford already knows this happens. I have receipts for all of these repairs and the technician acknowledging the junction box melting. …

May 2022 · fire

2020 Ford Transit engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl8-speed automaticFWD24 / 29 / 26
2.5L 4-cyl6-speed automaticFWD20 / 27 / 22
3.5L 6-cyl10-speed automaticRWD15 / 19 / 17
3.5L 6-cyl10-speed automaticAWD14 / 19 / 16

EPA ratings. Class: Van.

Frequently asked questions

Is the 2020 Ford Transit a good car?

Based on 84 owner complaints filed with NHTSA, the 2020 Transit rates use caution: 1.7× as many complaints as a typical year of the Transit at the same age. It is one of the Transit years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Ford Transit?

The seats — 27 complaints, 32% of all complaints for this model year. Next are the transmission & drivetrain (18) and electrical system (14).

How many recalls does the 2020 Ford Transit have?

There are 9 recalls for the 2020 Ford Transit, the most recent from December 17, 2025 (latch/anchor). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ford Transit?

The best years by complaints, compared at the same age, are 2014, 2021 and 2025. Years to avoid or approach with caution: 2023, 2020 and 2015. See the full Ford Transit years comparison.

At what mileage do 2020 Ford Transit problems happen?

The median mileage reported in complaints is about 5,000 miles; 77% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.