Mercedes-Benz Recall 23V-876: Structure – critical fasteners

Affected: 2019–2023 Mercedes-Benz Sprinter 1500, 2019–2023 Mercedes-Benz Sprinter 2500, 2019–2023 Mercedes-Benz Sprinter 3500 and 1 more. Filed with NHTSA on December 21, 2023, covering about 387 vehicles.

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

The risk

A detached partition wall can increase the risk of injury.

The fix

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

Recall details

NHTSA campaign23V-876 (23V876000)
Manufacturer numberVS3TREWAN
ManufacturerDaimler Vans USA, LLC
ComponentStructure › Critical fasteners
Report dateDecember 21, 2023
Owners notifiedJanuary 31, 2024
Vehicles affected387
Initiated byManufacturer

Vehicles covered

Owner complaints about the body & structure

Frequently asked questions

Is the recall 23V-876 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 387 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.