Recall 23V-204: Electrical system – instrument cluster/panel

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

The risk

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

The fix

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Recall details

NHTSA campaign	23V-204 (23V204000)
Manufacturer number	VS3KOMBAUS
Manufacturer	Daimler Vans USA, LLC
Component	Electrical system › Instrument cluster/panel
Report date	March 24, 2023
Owners notified	May 5, 2023
Vehicles affected	6,857
Initiated by	Manufacturer

Vehicles covered

Owner complaints about the electrical system

Frequently asked questions

Is the recall 23V-204 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 6,857 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.