2017 Ram 1500 Fuel System Problems

Which parts fail

• Storage › Tank assembly
  1
• Delivery
  1

Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).

Mileage when the problem started

• Under 25k
  715%
• 25k–50k
  1633%
• 50k–75k
  1327%
• 75k–100k
  510%
• 100k–150k
  510%
• 150k+
  24%

Owner reports

Selected complaints filed with NHTSA by 2017 Ram 1500 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at various speeds, the vehicle would jerk and hesitate upon depression of the accelerator pedal without warning. The vehicle was taken to the dealer and they were informed that the vehicle could not be seen for a few weeks. The contact's husband drove the vehicle home and called the dealer the next day; he was instructed to bring in the vehicle for an inspection. While driving to the dealer at 35 MPH, her husband noticed black smoke emitting from the hood of the vehicle. As her husband pulled over and opened the hood, flames began to engulf the engine. The fire department was called to the scene and extinguished the fire. …

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 60 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact stated that the check engine and check electronic throttle sensor messages were displayed. The contact stated that the vehicle then stalled. The contact was able to restart the vehicle after multiple attempts. The contact stated that the vehicle failed to accelerate above 40 MPH. …

While driving on I70 in downtown Indianapolis, I was alerted by a semi driver that something was wrong with my vehicle, or he was attempting to get my attention for something. Once he got my attention, I could see a trail of liquid pouring out from behind me. Thankfully, I was able to get over and get off the highway. I tried to get somewhere safe, but eventually the truck sputtered out. We have now learned that the fuel tank straps failed, and since then we now knoww Chrysler is aware that they are faulty, and that this is something Chrysler is aware of and they have an extension warranty X75 for the 2017. However, they do not have a recall. And I have been attempting to handle things with them directly. They have agreed to take care of the faulty fuel tank straps, but they are not responsible for any consequential damage. …

The contact owns a 2017 Ram 1500. The contact stated that the coolant level was abnormally low. The contact stated that the failure had been recurring. There was no warning light illuminated. The vehicle was taken to the dealer, where the EGR cooler was replaced under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the failure recurred. The vehicle was taken to a second dealer, Ruge's Chrysler Dodge Jeep (6882 US-9, Rhinebeck, NY 12572), where the EGR cooler and intake were replaced; however, the failure persisted. The vehicle was taken back to the second dealer who informed the contact that no coolant leak was found upon inspection. The contact stated that the coolant level was abnormally low. Additionally, the contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. …

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 75 MPH, the vehicle stalled. The contact stated that the "engine" symbol illuminated, and the vehicle was able to coast to the side of the road. The contact was unable to restart the vehicle after numerous attempts and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the High-Pressure Fuel Pump had failed, but the dealer did not have the parts available to repair the vehicle. The vehicle was not repaired. …

The contact owns a 2017 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The low oil and fuel pressure warning lights were illuminated. The contact stated that as a result of the failure, the vehicle swerved as the contact maneuvered the vehicle to safely avoid a crash. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The contact the stated that he requested that additional diagnostic tests be performed on the vehicle. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was 64,322. …

The contact owns a 2017 Ram 1500. The contact stated after pulling to the side of the roadway to allow a Fire truck to go by, the vehicle experienced rough idling. There was no warning light illuminated. The contact stated that the failure had been recurring while the vehicle was idling. The vehicle was taken to the dealer, to be diagnosed. The dealer determined that the engine needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. Additionally, the contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. …

The contact's son owns a 2017 Ram 1500. The contact stated while her son was driving 55 MPH, a message advising to stop driving because the vehicle would shut down was displayed. Additionally, the vehicle started losing motive power. The contact' son was able to veer to the side of the roadway. The vehicle failed to restart and was towed to the residence. The contact stated that the failure had occurred several times while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. …

The contact's husband owns a 2017 Ram 1500. The vehicle owner received notifications of NHTSA Campaign Numbers: 19V757000 (Engine and Engine Cooling), 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that while her husband was driving approximately 30-45 MPH, he smelled a burning odor. Additionally, the vehicle started sputtering and lost motive power. The low oil pressure warning light was illuminated. The contact's husband was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed. The vehicle was not yet diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. …

The contact owns a 2017 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 23V411000 (ENGINE AND ENGINE COOLING) and 22V406000 (FUEL SYSTEM, DIESEL). The contact stated that while driving at a slow speed, the check engine warning light illuminated. The contact pulled into the driveway and turned off the vehicle. After exiting the vehicle, there was smoke coming from the exhaust pipe, with an abnormal burning odor coming from the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The vehicle remained at the residence and had not been driven due to safety concerns. The contact related the failure to NHTSA Campaign Number: 19V757000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

Related recalls

NHTSA investigations

Fuel System complaints in other 1500 years