Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2017 Ram 1500 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2017 Ram 1500. The contact stated while driving 35-40 MPH and hauling a trailer, the track bar fractured, causing the contact to lose control of the vehicle, and the vehicle veered into the passing lane, causing the trailer to swerve from side to side. The contact stated that upon shifting to neutral(N), the vehicle decelerated and stopped. The contact was able to drive to the residence at 15 MPH. The vehicle was taken to the Chrysler dealer however, no assistance was provided. The vehicle was then taken to a Chevrolet dealer, where an alignment was performed. The contact was later replaced with the track bar. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that assistance could not be provided because the vehicle was out of warranty. The failure mileage was approximately 157,000.
The contact owns a 2017 Ram 1500. The contact stated that while driving 70 MPH, the vehicle started riding very rough and felt very heavy, with the suspension warning light illuminated. The contact stated that the vehicle unexpectedly lowered due to the failure, and the contact had to activate the hazard lights. The vehicle was taken to a service center, where the contact was provided with several diagnostic trouble codes and informed that the vehicle had entered PLANT Mode. The contact stated that the vehicle was reset due to the failure. The failure reoccurred shortly after the vehicle was retrieved. The vehicle was not repaired. The failure mileage was approximately 98,000.
The contact owns a 2017 Ram 1500. The contact stated while driving 45-50 MPH, the vehicle started shuddering violently and was pulling to the left and to the right. The contact was able to pull to the side of the road. The vehicle was taken to an independent mechanic, where it was diagnosed that the front lower control arms had detached and the front subframe was fractured. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
The contact owns a 2017 Ram 1500. The contact stated while making a right turn, the contact felt as if the vehicle was going to flip over. The vehicle was taken to the dealer, but no failure was found. On another occasion, while driving 20 MPH and going over a speed bump, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic who stated that the suspension system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000. The VIN was not available.
The contact owns a 2017 RAM 1500. The contact stated while driving 50 MPH, the "Immediate Air Suspension Service Repair Required" warning message Illuminated. The contact pulled over to the side of the road and restarted the vehicle and the warning message functionality returned. The vehicle was taken independent mechanic where there was an unknown diagnosis. The vehicle was not repaired. The contact was relating the failure to a lawsuit article he read online. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
Replaced the frozen suspension last year. Now that it's cold again, similar codes are being thrown with new ones: Service Trailer Brake System, Service Air Suspension System, Service Electronic Braking System. To note, I've had a "Check Fuel Cap" code for years. It's tied to 3 sensors along the fuel tank and absolutely nothing to do with the fuel cap itself. For the air suspension sensors (WHICH I'VE ALREADY REPLACED ONCE), and the fuel cap sensors- they all run nearly $300 a pop and that isn't including labor. I personally cannot financially keep up with the vehicle's maintenance costs. The fact that Canada had a class action lawsuit against FCA for the air suspension but we don't is baffling. I pray nothing comes from these defective parts because I will be suing.
The air suspension in my 2017 Ram 1500 Rebel has gone out once again. I've had all of the air bags and compressor replaced once before and it has already gone out again, causing a very bumpy and unsafe ride. It is currently cold where I live, however, this problem started again during the summer time and is not due to the cold temperatures. Ram needs to fix this issue as I can't continue paying for a defective suspension. While looking online, this is an extremely common problem and I'm wondering what more it will take before there is a recall? Please let me know what can be done to get this fixed for good. Thank you for your time and help.
Air suspension stopped working. Rear driver side drops with out noticed at anytime while parked or driving. My safety concern is that it will drop low enough while driving on the highway and cause for my truck to roll over. I have read about others having the same issues with the air suspension in the front, back or both. I was going to take it to the dealership but reading online from different souses and other that have the same problems the dealer had not fully fix the problem. Am not in the position to leave my vehicle in the services department of the dealership for then not to fix the problem.
On a irregular basis, would get warning messages and dash warning lights about " Service Anti-lock Brake system" , and " Service Electronic Brake System", and vehicle would start to immediately lose power and in some locations, would be on an open highway at highway speeds. Would have to pull off road to try and cycle truck off and on to regain operation. Getting rear-ended on the highway is NOT an option due to a faulty module or braking system...!! NO pre warning lights or symtpons, it just happens.
When the temperature dropped below -10F last Thursday, the front air suspension dropped to the bump stops and remained there until the temperature rose to above 32 degreesF. This made the truck unable to steer completely to the right or left, greatly lengthening the time and distance required to make a turn, lane change, etc. In effect, the vehicle is unsafe to drive under those conditions. No error code was generated during this length of time.
Suspension complaints in other 1500 years
Frequently asked questions
How common are suspension problems on the 2017 Ram 1500?
NHTSA has 50 complaints about the suspension of the 2017 Ram 1500, 6% of the model year's 883 complaints. The component named most often is multiple axle (1 mentions).
Is there a recall for 2017 Ram 1500 suspension problems?
No. NHTSA lists no suspension recall for the 2017 Ram 1500, though it has 13 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2017 Ram 1500 suspension problems start?
Half of the complaints with a recorded mileage happened before about 42,000 miles, and 43% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 3 injuries to suspension problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.