Door Lock & Latch complaints by model year
Which parts fail
Components named in complaints (door latches, locks, hood and tailgate latches).
Mileage when the problem started
What owners report
Consumer has a 1999 Plymouth Voyager. When she is parked and electronically locks the doors, there is a very loud buzzing noise coming from the sliding door. This also happens every time you open and close the door. As well when driving, "door open" light comes on.
Total power shutdown while trying to start. Started 10 minutes later. Various components started failing - door locks, intermittant wiper, rear wiper, rear washer, power mirror. Took to dealer and was told I needed a new BCM. Replaced BCM for $600 and was told that everything had to be repaired! They replace defective BCM 50-60 times a year so that they can tell you your car is not working! What a racket! And apparently the one they replaced had already been replaced before - how many times I don't know. $220 of recommended repairs were not guaranteed to fix the problems either! I reported the details to "customer assistance" and was told they would call back - they didn't. When I called them they said that all assistance was denied! I had to pay $600 so they could tell me what I had already told them! I'll take it to an independent shop where they charge to fix the car.
Vehicle was shooting sparks from under the dashboard on the driver's side. Then, the brake lights and the dashboard lights could not be turned off. Mechanic had to turn the lights off by disconnecting or touching a wire. The ses light remained illuminated while driving. The horn stopped working. The brake light became stuck and the brakes felt spongy. The interior lights failed intermittently. The rear door lock wouldn't work with the key. The right rear wheel bearings were noisy. One of the front tires had cord separation.
Mis-lead, deceived and possibly lied to in a used vehicle purchase involving a trade. The vehicle door locks do not work and I injured myself while trying to lock them. I consider the locks to be a safety issue as well as an insurance issue. I now just want to unwind the deal and desperately need help in doing this. I notified the dealer in less than 18 hours of purchase of the situation. I no longer trust them or the vehicle. I need to act quickly in order to get my trade back (which I trust). I have learned a lot but do not feel that I should continue to suffer if it is possible to unwind this. I was also mislead on the whereabouts of my trade in attempting to return their vehicle today - they said at first it had already been sold, then changed the story. That drive this morning was 1.5 hours from my house yet 1.5 from their location. …
Dt: the consumer stated the sliding door on the driver's side remained in the locked position. It cannot be unlocked with the key or from the inside. This is a power door locking mechanism. The vehicle has not been to a service dealer, but he problem has been reported to the manufacturer. This component is no longer under warranty. The consumer does not have the address for the dealership where the vehicle was purchased.
Consumer called complaining about structure problems. The hinges on the door were not strong enough to hold the door, and there was a crack. Dealer and manufacture were contacted, and stated that they were not responsible for it. Also, latch on the door was not working properly to the point that when they made a sharp curve the door came open.
Consumer stated doors were defective. The frame where the hinges were attached cracked. This was happening around driver's side as well as the passenger' side doors. Because of the cracks doors would not lock, and could be opened involuntarily.
Frequently asked questions
Which Plymouth Voyager years have door lock & latch problems?
By NHTSA complaints, the 1996 (29), 1995 (23) and 1998 (6) model years. Door Lock & Latch complaints make up 4% of all complaints for the 1996.
Is there a recall for Plymouth Voyager door lock & latch problems?
No. NHTSA lists no locks & latches recall for any Plymouth Voyager model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Plymouth Voyager door lock & latch problems start?
Across all years, half of the complaints with a recorded mileage happened before about 88,000 miles; 13% happened before 50,000 miles.
What part fails most often?
Owners most often name the doors › latch (48 mentions), followed by the hatchback/liftgate › lock (8).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.