2006 Mercury Milan Airbag Problems

Mileage when the problem started

• Under 25k
  13%
• 25k–50k
  621%
• 50k–75k
  517%
• 75k–100k
  621%
• 100k–150k
  724%
• 150k+
  414%

Owner reports

Selected complaints filed with NHTSA by 2006 Mercury Milan owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owned a 2006 Mercury Milan. The contact received notifications of NHTSA Campaign Numbers: 19V001000 (Air Bags) and 21V158000 (Air Bags) and would like to be removed from the recall distribution list because the contact no longer own the vehicle. The manufacturer was notified several times via phone, online, and in person.

Tl* the contact owns a 2006 Mercury Milan. While driving 20 MPH, the contact depressed the brake pedal and the driver side air bag ruptured independently without warning. As a result, the contact was blinded and rear ended the preceding vehicle. A police report was not filed. The contact sustained cuts under the eye, nose, and chin from the air bag. Medical attention was not received. The contact was able to drive the vehicle back home. The vehicle was towed to town motors inc (400 south dean street, englewood, nj, 07631) where the dealer removed the black box from the vehicle to send off for investigation. Due to the excessive body damage from the collision and the repair cost, the vehicle was not repaired at the dealer except for the replacement of the black box. The dealer cut out the air bag from the driver's side. The contact drove the vehicle to an independent auto body shop. …

Tl* Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (town motors inc, 400 south dean street, englewood, nj 07631) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at [phone] and was made aware of the failure. The manufacturer was not able to confirm when the parts were to become available. A case number was not provided. While driving 23 MPH, the driver's air bag inadvertently deployed without warning when the brake pedal was depressed. As a result, the contact rear ended the preceding vehicle. A police report was not filed. …

Tl* the contact owns a 2006 Mercury Milan. While driving approximately 40 MPH, another vehicle crashed into the front and rear passenger doors of the contact's vehicle. The air bags failed to deploy. The front seat passenger sustained injuries to the right arm that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 89,000. Updated 09/29/16

Tl-contact owns a 2006 Mercury Milan --- recall letter received from Mercury --- vehicle has 82,000 miles. Contact took vehicle several times to Ford/Mercury dealership in south carolina ... Dealership stated that passenger seat is not to be used until airbag is replaced. Contacts only small car is the Mercury and more then one person rides in vehicle. Jun 01,2016 manufacturer recall number16s26 NHTSA recall number16v384 recall statusrecall incomplete, remedy not yet available summarythe passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to Takata dirs 16e-042, 16e-043, 16e-044. Safety riskthe passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. …

Tl* Takata recall. The contact owns a 2006 Mercury Milan. The contact stated that a bump was on the dashboard over the location of the passenger side air bag. The air bags and the wiring were not exposed. There were no warning indicators illuminated. The vehicle was taken to morrie's minnetonka Ford (13400 wayzata blvd, minnetonka, mn 55305, [phone]), but the cause of the failure was not determined. The contact was informed by a service technician that the dashboard repair would cost approximately $3,000. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer stated that parts were not available for the recall remedy. The manufacturer was not notified. The failure mileage was approximately 45,000.

Takata recall nothing has happened (yet!), but I wish to formally complain about Ford/Mercury dragging their feet on fulfilling the demands of the airbag recall which was issued a year-and-a-half ago. They are still claiming that we (owners) will be notified by mail when the remedy/part is available, but the delay is because they have spent so much time and effort trying to weasel out of their obligation, asking (and recently being denied by) the NHTSA for a pass, while other manufacturers like Nissan and Honda have been much more concerned with the safety of vehicle owners, and proactive with their recall obligations. I cannot afford a new vehicle and so I have to live with the fact that every time my family or I use this car, our very lives are at risk, because Ford apparently feels their bottom line outweighs the potential cost of a few wrongful death suits.

Takata recall- after purchasing my vehicle I found out that the car was in a few previous accidents where the air bags were deployed. On the passenger side, which is the recalled side, I am worried about it exploding as my recall stated. My recall also stated that both passenger and drivers airbags , when deployed, can deploy with shards of metal and glass fragments. I am a short person generally and sit close to the wheel so I can reach everything. I also have many nieces and nephews who ride in my vehicle and I am concerned for the safety .it has been a while now and I have been calling and heard nothing about a solution for it and im wondering if there is anything I can do , aside from getting a new vehicle , that can help keep my family and I safe. As well as, how big of an impact my car can take before that thing explodes on me.

Tl* the contact owns a 2006 Mercury Milan. The contact stated that the air bag warning indicator illuminated while driving and an abnormal sound was heard. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to grand prairie Ford (located at 701 e palace pkwy, grand prairie, tx 75050, [phone]), but the part was not available for the repair. The manufacturer was notified of the failure and informed the contact to take the vehicle to a dealer for the air bag replacement. The approximate failure mileage was 11,000. Parts distribution disconnect.

Takata inflators- I have contacted advantage Ford on several occasions since receiving a recall notice in July 2016. Each time I have been told that replacement parts are not available. Last week I was told that I could call Ford headquarters or Mercury headquarters but they didn't it would help. This car is now more than 10 years old and is situated in florida with hot weather year round. I am scared each time I drive it that I or my passenger will be injured by this unsafe airbag situation. It seems that someone should be able to apply pressure on Takata to provide replacement parts or at the very least have the car manufacturers produce the replacement parts and go after Takata for expenses.

Related recalls

Airbag complaints in other Milan years