2020 Mercedes-Benz S560 Problems & Complaints

Better than average64% fewer complaints than a typical year of the S560 at the same age

Owners have filed 3 complaints about the 2020 Mercedes-Benz S560 with the National Highway Traffic Safety Administration. That is 64% fewer than a typical S560 model year at the same age, making the 2020 one of the better S560 years. The most reported problem area is the windows, wipers & sunroof (1 complaint, typically around 38,000 miles). 5 recalls cover this model year.

3complaints
5recalls
0crashes
0fires
0injuries
0deaths

Most common 2020 Mercedes-Benz S560 problems

  • Other / not specified
    267%
  • Windows, wipers & sunroof~38,000 miles
    133%
  • Speed control & acceleration
    133%

Share of the 3 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mercedes-Benz S560 complaints by model year

2018201920201773
Owner complaints per model year, Mercedes-Benz S560. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best S560 years: 2020. Compare all years →

2020 Mercedes-Benz S560 recalls (5)

Power train › Driveline › Universal joint

NHTSA recall 26V-216 · Apr 3, 2026 · 24,092 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles.

Remedy: Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026.

Communication › Auto crash notification

NHTSA recall 22V-365 · May 20, 2022 · 242,722 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.

Fuel system, gasoline › Fuel injection system › Injectors

NHTSA recall 21V-961 · Dec 13, 2021 · 139 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine.

Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Air bags › Sensor › Side impact

NHTSA recall 21V-527 · Jul 12, 2021 · 542 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.

Remedy: Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication › Auto crash notification

NHTSA recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021.

2020 Mercedes-Benz S560 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
4.0L 8-cyl turbo9-speed automaticRWD17 / 27 / 21

EPA ratings. Class: Large car.

Frequently asked questions

Is the 2020 Mercedes-Benz S560 a good car?

Based on 3 owner complaints filed with NHTSA, the 2020 S560 rates better than average: 64% fewer complaints than a typical year of the S560 at the same age. It is one of the best S560 years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Mercedes-Benz S560?

The windows, wipers & sunroof — 1 complaint, 33% of all complaints for this model year, most often about sun/moon roof assembly. Next is the speed control & acceleration (1).

How many recalls does the 2020 Mercedes-Benz S560 have?

There are 5 recalls for the 2020 Mercedes-Benz S560, the most recent from April 3, 2026 (universal joint). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mercedes-Benz S560?

The best years by complaints, compared at the same age, are 2020. See the full Mercedes-Benz S560 years comparison.

At what mileage do 2020 Mercedes-Benz S560 problems happen?

The median mileage reported in complaints is about 38,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.