Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2015 | 6 | −58% | 4 | Airbag | Good |
| 2014 | 13 | −42% | 4 | Airbag | Good |
| 2013 | 21 | 1.2× | 6 | Airbag | Average |
| 2012 | 35 | 2.1× | 5 | Airbag | Avoid |
| 2011 | 26 | 1.6× | 4 | Airbag | Caution |
| 2010 | 18 | −16% | 4 | Airbag | Average |
| 2009 | 65 | 3.7× | 7 | Airbag | Avoid |
| 2008 | 144 | 6.4× | 6 | Electrical | Avoid |
| 2007 | 6 | −63% | 5 | Fuel System | Good |
| 2006 | 23 | −37% | 5 | Fuel System | Average |
* Complaints compared with the median C350 year at the same age, so new and old years are judged fairly. How this works.
Most common Mercedes-Benz C350 problems
Latest Mercedes-Benz C350 recalls
Visibility › Sun/moon roof assembly
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Visibility › Sun/moon roof assembly
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.
Engine and engine cooling › Engine › Engine control module (ECU/ECM) › Software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair.
Remedy: Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Air bags › Frontal
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Visibility › Sun/moon roof assembly
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021.
Frequently asked questions
What years of the Mercedes-Benz C350 should you avoid?
2008, 2009, 2012 and 2011 — these years have the most complaints relative to other C350 years at the same age, led by electrical system problems in the 2008.
What is the best year for the Mercedes-Benz C350?
2007 has the fewest complaints compared with other C350 years at the same age, followed by 2015 and 2014. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Mercedes-Benz C350 problems?
Across all years, owners report the most problems with the air bags (158), electrical system (75) and steering (56). Airbag complaints peak in the 2008 model year.
How many recalls has the Mercedes-Benz C350 had?
18 recalls across 2006–2015. The model year with the most is 2009. See all Mercedes-Benz C350 recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.