Mercedes-Benz Recall 24V-874: Visibility

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

The risk

A detached sunroof panel can become a road hazard, increasing the risk of a crash.

The fix

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Recall details

NHTSA campaign	24V-874 (24V874000)
Manufacturer number	2024120001/2/3
Manufacturer	Mercedes-Benz USA, LLC
Component	Visibility › Sun/moon roof assembly
Report date	November 19, 2024
Owners notified	January 10, 2025
Vehicles affected	33,456
Initiated by	Manufacturer

Vehicles covered

Plus 4 other model/year combinations not covered on this site.

Owner complaints about the windows, wipers & sunroof

Frequently asked questions

Is the recall 24V-874 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 33,456 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.