Mercedes-Benz Recall 21V-638: Air bags – frontal

Affected: 2012–2014 Mercedes-Benz AMG C63, 2012–2015 Mercedes-Benz C250, 2012–2015 Mercedes-Benz C350 and 2 more. Filed with NHTSA on August 13, 2021, covering about 205 vehicles.

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

The risk

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

The fix

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall details

NHTSA campaign21V-638 (21V638000)
Manufacturer number2021080016
ManufacturerMercedes-Benz USA, LLC
ComponentAir bags › Frontal
Report dateAugust 13, 2021
Owners notifiedSeptember 10, 2021
Vehicles affected205
Initiated byManufacturer

Vehicles covered

Owner complaints about the air bags

Frequently asked questions

Is the recall 21V-638 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 205 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.