Most common 2013 Mercedes-Benz C350 problems
Share of the 21 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Mercedes-Benz C350 complaints by model year
Best C350 years: 2007, 2015, 2014. Years to avoid: 2008, 2009, 2012, 2011. Compare all years →
2013 Mercedes-Benz C350 recalls (6)
Air bags › Frontal
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Communication
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge.
Air bags › Frontal › Passenger side › Inflator module
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400…
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Air bags › Frontal › Passenger side › Inflator module
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever…
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018.
Air bags › Frontal
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic…
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Steering
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles.
Remedy: MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017.
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2013 Mercedes-Benz C350:
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.
What 2013 Mercedes-Benz C350 owners say
Air bags
Tl* the contact owns a 2013 Mercedes-Benz C350. The contact received a recall notification for NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact mentioned that air bag warning indicator illuminated and the front passenger turn signal light failed to illuminate. The vehicle was taken to flagship motorcars of lynnfield (385 broadway, rte. 1, lynnfield, ma 01940) and was informed that the part was not available for the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000. VIN tool confirms parts not available.
Tl* the contact owns a 2013 Mercedes-Benz C350. The contact received notification of NHTSA campaign number: 17V627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received several months ago. The dealer (Mercedes-Benz of long beach, 2300 e spring st, signal hill, ca 90755) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
2013 Mercedes-Benz C350 engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 3.5L 6-cyl | 7-speed automatic | RWD | 20 / 28 / 23 |
EPA ratings. Class: Compact car.
Frequently asked questions
Is the 2013 Mercedes-Benz C350 a good car?
Based on 21 owner complaints filed with NHTSA, the 2013 C350 rates average: 1.2× as many complaints as a typical year of the C350 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2013 Mercedes-Benz C350?
The air bags — 15 complaints, 71% of all complaints for this model year, most often about frontal › driver clockspring/spiral cassette. Next are the transmission & drivetrain (2) and engine & cooling (2).
How many recalls does the 2013 Mercedes-Benz C350 have?
There are 6 recalls for the 2013 Mercedes-Benz C350, the most recent from August 13, 2021 (frontal). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Mercedes-Benz C350?
The best years by complaints, compared at the same age, are 2007, 2015 and 2014. Years to avoid or approach with caution: 2008, 2009, 2012 and 2011. See the full Mercedes-Benz C350 years comparison.
At what mileage do 2013 Mercedes-Benz C350 problems happen?
The median mileage reported in complaints is about 67,000 miles; 25% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.