Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Mazda CX-5 owners, lightly cleaned up (personal details are redacted by NHTSA).
There is a pressure crack that goes almost all the way across my front windshield, there are no chips or dings in the glass. Second you can smell gas fumes near the back of the car but no gas is leaking
Both the car in mar 2014. I replaced a windshield in sept as a rock caused a crack across the driver's side while driving on a paved highway. A couple weeks later while driving behind a trailer on the freeway I felt like I was getting pummeled by rocks so I pulled into the other lane. And now, yep, I have a chip in the center lower windshield as well as other micro-chips. I feel like I am constantly in the line of fire. This is very disturbing and scary to me. I need to take a look at the roof of the car because I hear them hit but sometimes not always my windshield. I can't believe I am going to have to drive this vehicle with having to constantly worry about that for as long as I have it. I feel like I should wear a helmet and protective eye wear.
Was driving my 2014 Mazda CX-5 in inclement weather (snowing). Hit a small pot hole and heard a loud crack from within the car but was not sure where it came from. When I got to work, I checked the tires and the exterior of the car for damage. There was none. The next day I noticed a six inch crack in my windshield, midway down, starting from the frame of the window on the drivers side, straight inward. Needless to say, as I drive the car more and more, the crack is slowly spreading inward and is now about 16 inches long. I contacted the service department at the dealer and am bringing it in for inspection for a defect. I do not recall getting hit with any pebbles or rocks at the time I hit the pot hole or there after.
Sunroof unexpectedly and randomly exploded while driving. There was no impact, glass shattered without notice and produced a very loud explosion similar to the sound of a gun shot. This occurred while driving on the highway at 70mph with outside temperature at approx. 49 degree fahrenheit, and no rain. Dash cam footage confirms no debris were thrown at the car and this happened unexplainably. Had sunroof visor been open, shards of glass would have rained down on driver and passenger. The experience of hearing a loud explosion while driving is very startling and unsafe, especially with the potential for glass shards to fall onto the driver and passengers.
The contact owns a 2014 Mazda CX-5. The contact stated that the windshield was fractured on the passenger's side. The fracture started at the base of the windshield and expanded to 3 inches past the center of the windshield. The fracture stopped 10 inches above the windshield. The driver's side was also fractured 6 inches to the left, and 18 inches to the right, and approximately 10 and a half inches from the base. The contact stated that the windshield was not hit by an object. The vehicle was not repaired. The manufacturer was not contacted and informed of the failure. The approximate failure mileage was 70,000.
Sunroof glass explosion sunroof spontaneously exploded while driving 65 MPH on an empty highway. Internal sunroof cover shielded any debris. Outside conditions: cloudy day, around 85 degrees and humid. Rain in forecast. Other details: speed limit was 70 MPH. Glass shattered and a portion blew up and out of the vehicle. No other vehicles were present. Extremely loud boom followed by sound of air flowing into vehicle (like an open window). When opening the cover to see what it was, pieces of glass fell into the vehicle. Currently undergoing getting repairs under insurance.
I was driving on a side street and heard a loud pop. There were no other vehicles around me at the time and nothing hit the windshield. A long thin crack appeared from the bottom of the middle of the windshield and spread upwards and towards the driver's side. A second incident occurred in January 2015, with something hitting the windshield and leaving a small (quarter of an inch in diameter) starburst. After parking outside on a warm 80 degree day in March 2015, I returned to my vehicle to find this starburst had spread into a long thin crack across the driver's side.
Front windshield has crack running down windshield starting at very top of windshield behind the rear view mirror. Car was parked over night in my driveway and next morning crack has appeared. Crack runs down about 12 inches and hooks to the side. Car did not experience any road debries or extreme conditions to validate the mysterious crack. Upon further research have learned that several owners have experienced the same issue of a windshield crack with no explination. Mazda will not cover any warranty and will not accept that they have a windshield issue.
We parked our car outdoors overnight on a quiet residential street and returned in the morning to find a 12" crack in the front windshield. It started at the roof line, and cross through the area where the safety sensors are located and ended just below where the review mirror is attached. The car was stationary all night and there does not appear to be any point of impact. The car is 20 months old. It appears to be a stress crack, possibly due to faulty production of the glass or its attachment during manufacturing.
Several months ago I noticed a small crack in the center of my windshield just below the rearview mirror on my 2014 Mazda CX-5. At no point had anything hit my windshield and there was no sign of a rock or a chip. I looked up the cost of the windshield on the internet and it was then that I saw this is a common problem with this vehicle I am now waiting on a replacement windshield, however there is a national backorder on this particular windshield which would only back up my complaint that there is a larger issue.
Window & Wiper complaints in other CX-5 years
Frequently asked questions
How common are window & wiper problems on the 2014 Mazda CX-5?
NHTSA has 79 complaints about the windows, wipers & sunroof of the 2014 Mazda CX-5, 21% of the model year's 377 complaints. The component named most often is windshield (18 mentions).
Is there a recall for 2014 Mazda CX-5 window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for the 2014 Mazda CX-5, though it has 3 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2014 Mazda CX-5 window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 10,000 miles, and 82% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 0 fires and 2 injuries to windows, wipers & sunroof problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.