2015 Mazda CX-5 Problems & Complaints

Better than average52% fewer complaints than a typical year of the CX-5 at the same age

Owners have filed 133 complaints about the 2015 Mazda CX-5 with the National Highway Traffic Safety Administration. That is 52% fewer than a typical CX-5 model year at the same age, making the 2015 one of the better CX-5 years. The most reported problem area is the body & structure (27 complaints, typically around 48,000 miles). 3 recalls cover this model year.

133complaints
3recalls
11crashes
0fires
7injuries
0deaths

Most common 2015 Mazda CX-5 problems

  • Body & structure~48,000 miles
    2720%
  • Transmission & drivetrain~60,000 miles
    1914%
  • Other / not specified~46,000 miles
    1612%
  • Windows, wipers & sunroof~5,000 miles
    1612%
  • Engine & cooling~48,000 miles
    1511%
  • Brakes~38,000 miles
    1411%
  • Speed control & acceleration~28,000 miles
    129%
  • Electrical system~46,000 miles
    86%
  • Wheels & tires~17,000 miles
    75%
  • Fuel & propulsion system~75,000 miles
    75%
  • Seats~1,000 miles
    54%
  • Suspension~32,000 miles
    54%
  • Air bags~23,000 miles
    54%
  • Lights~34,000 miles
    32%
  • Steering~32,000 miles
    22%
  • Driver assistance
    22%
  • Stability & traction control~10,000 miles
    11%
  • A/C & heater
    11%
  • Seat belts~32,000 miles
    11%

Share of the 133 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mazda CX-5 complaints by model year

201320142015201620172018201920202021202220232024202520261943771335101503512711071486566452816
Owner complaints per model year, Mazda CX-5. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best CX-5 years: 2015, 2020, 2017. Years to avoid: 2016, 2014, 2018. Compare all years →

2015 Mazda CX-5 recalls (3)

Structure › Body › Hatchback/liftgate

NHTSA recall 16V-644 · Sep 6, 2016 · 580,455 vehicles

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5…

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500.

Steering

NHTSA recall 16V-203 · Apr 11, 2016 · 578 vehicles

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured…

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle.

Fuel system, gasoline › Storage › Tank assembly › Filler pipe and cap

NHTSA recall 16V-064 · Feb 3, 2016 · 268,799 vehicles

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016.

What 2015 Mazda CX-5 owners say

Body & structure all 27 →

The contact called on behalf of his daughter who owns a 2015 Mazda CX5. The contact stated that while his daughter was loading groceries in the trunk, the liftgate dropped unexpectedly and the corner of the liftgate hit her in the head, causing a laceration. The contact's daughter was taken to urgent care where she was informed that she had sustained a laceration and three staples were put on the laceration. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V644000 (Structure); however, the recall remedy failed to resolve the safety issue. The manufacturer was notified of the failure and informed the contact that the recall repair was one-time free of charge and they were not obligated to repair additional failures. …

Body · 103,000 miles · Dec 2022 · 1 injury

The contact owned a 2015 Mazda CX-5. The contact received notification of NHTSA Campaign Number: 16V064000 (Fuel System, Gasoline) and 16V644000 (Structure) and requested to be removed from the recall distribution list as she no longer owns the vehicle. The local dealer and manufacturer were not contacted.

Jul 2023

Transmission & drivetrain

The contact owns a 2015 Mazda CX-5. The contact stated that while pressing the brake pedal the engine had experienced very high revving and the vehicle would lurch forward. The vehicle was taken to the local dealer who performed a PCM and TCM program update and reset the KAM per the manufacturers TSB. The contact indicated that the failure was corrected for a while but recently the failure had reoccurred. The local dealer was contacted and a service appointment was scheduled. No further information was available. The manufacturer was not yet notified of the failures. The failure mileage was 25,000.

25,000 miles · Apr 2023

2015 Mazda CX-5 with 91,000 miles on it. Automatic transmission has failed. When I attempted to pull out into traffic the vehicle would not shift into 2nd gear and instead jerked hard and the engine RPMs revved up. I was not able to get the vehicle past 10mph. This failure with the transmission resulted in the oncoming traffic having to swerve and break to avoid a collision with me. The vehicle was taken to a Mazda dealership who did a diagnostic on it and found that the Mazda had an "internal transmission failure" and would require a full replacement. I asked if it would be replaced with the same exact transmission and was told "no, the defect was discovered by Mazda and has been correct for new transmission models." The manufacture knows about this issue. Luckily I escaped serious bodily injury. …

Sep 2022

Windows, wipers & sunroof

This complaint is about 2015 Mazda CX-5 design problem when one or botjh rear windows are open: the problem is when one or both are down a few inches or more a very loud thumping noise with feeling of pulsing air causing very uncomfortable hearing & potential of headaches if windows not closed immediately. Front windows usually up but can be opened a few inches and thumping still very loud. This situation happens at speeds above 25 MPH & worse on highways. This same problem reported to NHTSA on 9/19/2014, with I.d. #10637592. As other complaint noted Mazda is aware of problem a long time ago & supposedly has not done any proactive steps to fix it. They supposedly have a kit consumers can purchase. I would not have purchased car if problem was known ahead of time or happened during test drive. Mazda is not being truthful to consumers and must be held accountable for this cover up. …

1,000 miles · Dec 2015

Car sat for approx 4 hours while visiting relatives, on my home I noticed a crack approx 8-10" long in the middle of the windshield, from the base under the wipers up towards the middle of the windshield curving towards the drivers side at almost a 90 degree angle at the end. There are no marks that look like anything hit the windshield, it's a straight clean crack. I'm hoping the dealer will cover it but from what I've read it doesn't look good. I would think there should be a recall on the windshields, if they are cracking like this for no apparent reason, or because of weather changes, or because you're washing your car on a hot day, I can only imagine what would happen to them if the cars are actually in an accident, they would never withstand the impact and shatter to a million pieces! How safe is that? The should definitely be recalled and replaced with better made windshields.

5,000 miles · Apr 2015

2015 Mazda CX-5 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl6-speed manualFWD26 / 34 / 29
2.0L 4-cyl6-speed automaticFWD26 / 32 / 28
2.5L 4-cyl6-speed automaticFWD25 / 31 / 27
2.0L 4-cyl6-speed automatic4WD25 / 30 / 27
2.5L 4-cyl6-speed automatic4WD24 / 29 / 26

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2015 Mazda CX-5 a good car?

Based on 133 owner complaints filed with NHTSA, the 2015 CX-5 rates better than average: 52% fewer complaints than a typical year of the CX-5 at the same age. It is one of the best CX-5 years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2015 Mazda CX-5?

The body & structure — 27 complaints, 20% of all complaints for this model year, most often about body. Next are the transmission & drivetrain (19) and windows, wipers & sunroof (16).

How many recalls does the 2015 Mazda CX-5 have?

There are 3 recalls for the 2015 Mazda CX-5, the most recent from September 6, 2016 (hatchback/liftgate). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mazda CX-5?

The best years by complaints, compared at the same age, are 2015, 2020 and 2017. Years to avoid or approach with caution: 2016, 2014 and 2018. See the full Mazda CX-5 years comparison.

At what mileage do 2015 Mazda CX-5 problems happen?

The median mileage reported in complaints is about 27,000 miles; 67% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.