Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Mazda CX-5 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2014 Mazda CX-5. The contact stated while turning off the vehicle, she noticed the radio and the instrument cluster remained operational. The contact stated she was also unable to lock the doors. The contact stated she restarted the vehicle and manipulated the gear shifter several times to turn off the vehicle completely. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
The contact owns a 2014 Mazda CX-5. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shutoff. The screen and vehicle remained powered on. The battery was drained, and the contact replaced the battery. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
The contact owns a 2014 Mazda CX-5. The contact stated that when he turned off the vehicle, the radio remained operational. The contact disconnected and reconnected the battery. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 191,493.
Odometer Fraud. The contact purchased a 2014 Mazda CX-5. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,000, and at the time of registration, it was discovered that the mileage was 190,000.
The contact owns a 2014 Mazda CX-5. The contact stated while attempting to turn off the vehicle, the vehicle failed to immediately turn off. After several attempts, the contact was able to turn off the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 70,000.
Ignition light stays on, car turns off but battery and dash lights stay on continuously. You have to repeatedly turn car off and on and raddle shifter to turn off, this causes depletion of batter and can DANGEROUSLY leave one or ones family stranded and in a bad situation. This problem has been stated by numerous consumers on the website. Contacted my mazda dealership and technitain agreed that they have come upon this issue quite a lot, charging for diagnostics and labor $100's of dollars, possible issues with break or parking switch. Problem can be possibly fixed but what if it occurs again a few months or year down the road, leading to a never ending viscous $bill$ cycle. …
My 2014 Mazda CX-5 Grand Touring has recently started experiencing an issue widely reported online related to the battery. The issue is the electrical/ignition system fails to turn the battery off when the vehicle is turned off. In other words, the car engine shuts down, but the accessory power (battery) remains on. This can be identified by the clock and dashboard display remaining on. This is a significant issue because unless the battery is turned off, it will become drained, and the car will fail to start. This can leave the driver stranded and the car incapacitated. It is very easy to fail to notice the accessory power is still on. I have reported the issue to Mazda at the customer line - 1800-222-5500 and they have no outstanding warranties or recalls related to this. My reference number is 1-4272020134. …
I as well as many other mazda cx5 owners have experienced the same issue where the suv will not power off when the push to start button is pressed. The suv requires you to power it back on and shut it off several times before it actually shuts down. The radio and other accessories will not shut off when the car is powered down. Resulting in serious issues possibly happening if the car is not shut down properly. Anyone could get in and start the vehicle back up if they wanted to. Stolen vehicles. Vehicles are unable to lock properly. Batteries are constantly being repurchased due to this issue.
My 2014 Mazda CX-5 will not shut off completely. I put it in park and turn off the vehicle and the radio and electrical stays on, this has drained my battery on more than one occasion and was actually stuck in the middle of nowhere for one of the incidents. This needs to be recalled after researching this there are HUNDREDS of people with the same year, same vehicle and same issue. This has been reported, but nothing has been done for over 4 years. Please see forum below where this issue is clearly documented. https://www.cargurus.com/Cars/Discussion-t49115_ds799849
Over the past 2 weeks, it's be hard to turn the engine off. I put the car in park like normal, hit the engine off button. But then the car stays on and an alert on the dashboard says to put the car in park (even though it is already in park). Sometimes, taking the car out of park and then putting it back in park fixes the problem. Other times I have to do it several times or drive the car a little bit and then try again. It's been getting more frequent lately and happens several times a day.
Electrical complaints in other CX-5 years
Frequently asked questions
How common are electrical problems on the 2014 Mazda CX-5?
NHTSA has 132 complaints about the electrical system of the 2014 Mazda CX-5, 35% of the model year's 377 complaints. The component named most often is ignition (1 mentions).
Is there a recall for 2014 Mazda CX-5 electrical problems?
No. NHTSA lists no electrical system recall for the 2014 Mazda CX-5, though it has 3 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2014 Mazda CX-5 electrical problems start?
Half of the complaints with a recorded mileage happened before about 65,000 miles, and 7% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 2 injuries to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.