Lexus IS 250 Airbag Problems

Airbag complaints by model year

Which parts fail

• Frontal
  2
• Knee bolster
  1
• Frontal › Sensor/control module
  1
• Side/window
  1
• Air bag/restraint control module
  1
• Sensor › Occupant classification
  1
• Frontal › Passenger side › Inflator module
  1

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

• Under 25k
  910%
• 25k–50k
  1214%
• 50k–75k
  1517%
• 75k–100k
  1719%
• 100k–150k
  2832%
• 150k+
  78%

What owners report

The panel that covers the driver side front air bag pops off repeatedly. Car has been back to the Lexus dealer (bredemann of glenview, il) at least a half-dozen times without a satisfactory fix. While this appears to be a cosmetic problem, my concern IS there IS a deeper issue that could affect the air bag as well and I do not want to be driving the car when the air bag suddenly pops. Bredemann Lexus has been unable to solve the problem and the general manager of the dealership has not returned a phone call. The date listed below IS merely the last time the car was in for service which failed to fix the problem.

The latch covering driver side air bag falls off repeatedly, leading to concern there IS a problem in that area that could affect the air bag itself. Car has been to the dealer at least a half-dozen times for repair without actually getting a lasting repair. Filed a formal complaint with Lexus three weeks ago, they promised to get back within 10 business days, they did not, and when I phoned today, they continue to stall. No fix. No resolution. The date noted below, oct. 1, IS merely one of the dates of the issue, which IS ongoing and has been ongoing all year.

Tl* the contact owned a 2014 Lexus IS 250. While driving at 40 MPH, another vehicle crashed head on into the contact's vehicle. The air bags failed to deploy. The contact sustained a fractured rib, hip, ankle and head injuries that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic where the vehicle was deemed destroyed. The manufacturer was not notified to the failure. The failure mileage was 28,000.

Tl* the contact owns a 2014 Lexus IS 250. The contact stated that both the driver and passenger side air bag panels detached. The vehicle was taken to the dealer and the air bag panels were replaced. In addition, the rubber around the sun roof also detached. The dealer repaired the rubber trim. The vehicle was repaired numerous times for these failures, but they kept recurring. The manufacturer was notified of the failures. The failure mileage was 35,000. The VIN was not available.

Tl* the contact owns a 2012 Lexus IS 250. While driving approximately 2 MPH, another vehicle ran the traffic light and crashed into the front end of the contact's vehicle. The air bags did not deploy. The vehicle was towed. A police report was filed. Injuries were sustained and medical attention was required. The damage to the vehicle had not been determined. The VIN was unknown. The approximate failure mileage was 48,000.

Takatabrantakata recall my vehicle was rear ended at 34 to 50 miles an hour. The vehicle behind me impacted me so hard that it pushed me into the vehicle in front of me and in turn she hit the vehicle in front of her. There was damaged to the front and side panels of my car as well. The air bags failed to deploy. I sustained and suffered injuries. This occurred on a busy city street while at a traffic light.

Tl* the contact owns a 2011 Lexus is250. The contact stated that while making a left turn, another vehicle crashed into the passenger side of the vehicle. The air bags failed to deploy. The driver did not sustained injuries, the front passenger sustained face injuries that required medical attention. The other driver did not sustain injuries. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing and was not repaired. The contact stated that he just received a recall noticed which the VIN was included in NHTSA campaign number: 19V005000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.

Tl* the contact owns a 2011 Lexus IS 250. While driving approximately 50 MPH, the contact crashed into another vehicle. The air bags failed to deploy. The contact sustained injuries to the right thumb that required medical attention. A police report was filed. The vehicle was towed to a collision center, but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V340000 (air bags). The manufacturer was not made aware of the failure. The failure mileage was unknown.

Related recalls (5)

NHTSA investigations