2010 Lexus IS 250 Airbag Problems

Which parts fail

• Frontal › Passenger side › Inflator module
  1

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

• Under 25k
  00%
• 25k–50k
  250%
• 50k–75k
  125%
• 75k–100k
  00%
• 100k–150k
  125%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2010 Lexus IS 250 owners, lightly cleaned up (personal details are redacted by NHTSA).

Takata recall: recall began May 23,2016. Lexus has not fixed my car and it IS now jan 20, 2017. Eight months IS entirely too long to still be determining the solution. The safecar.gov site states that some cars have been fixed. I am in the first phase of recalls, yet still don't have a car that I can drive!!

Lexus consumer writes in regards to vehicle airbag explosion during accident. The consumer stated his wife was a passenger in the vehicle which rear ended another vehicle. The consumer's wife stated the explosion of the air bag and flying debris caused more injuries than the accident itself.

Lexus alerted me in writing May, 2016 as to the problem with the passenger air bag. Their solution IS to not have anyone in passenger seat. It has now been 8 months and there still IS no replacement.

Takata recall-I was notified of the Takata recall on my IS 250 year 2010 back in July. I contacted the dealer the same day and was put on a waiting list. I followed up with them multiple times to see when the parts would be in inventory and they kept saying soon. Did not apologize for any inconveniences at any time. This recall has also been reported to my insurance company therefore limiting the 100% use of my car. I was contacted Monday March 20, 2017 (9 months later) that finally the parts have arrived. This IS terrible consumer satisfaction and consumer quality. Basically I purchased a 4 passenger car, to only really only have 3 passengers for almost a year. I used to be part of a carpool and no longer can which adds more mileage to my car. I was never offered a loaner car from the dealer and was told that the parts had to be manufactured which was why it took over 6 months. …

Takata inflators. I had my car into the dealership after receiving several notices of the recall. I was told at the dealership I would be placed on waiting list for the recall parts. That has been months ago. I called today to inquire about the recall wait list and I was told they are not working on the convertibles. I would have to wait. I asked if I was not suppose to use the front passenger seat and she said they have had no issues or complaints with the pass seat. I am a realtor and use my car everyday for work with passengers in the front pass seat. Any idea how long this recall repair will take? I do t want me clients to be unsafe in my vehicle. Thank you

Tl* Takata recall. The contact owns a 2010 Lexus IS 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Lexus of chattanooga and Lexus of nashville. Both dealers stated that the parts were not available. The manufacturer was made aware of the issue and informed the contact that they were in zone a. The contact had not experienced a failure. Parts distribution disconnect.

Tl* the contact owned a 2010 Lexus IS 250. While driving approximately 50 MPH, the contact swerved to avoid a crash from an oncoming vehicle. As a result, another vehicle rear ended the contact's vehicle. The contact's vehicle crashed into a tree and the air bags failed to deploy. The driver sustained injuries and a police report was filed. The vehicle was destroyed. The manufacturer stated that the impact did not meet the specifications that would warrant air bag deployment because the vehicle was crashed into from the rear. The failure mileage was unknown.

Tl* Takata recall. The contact owns a 2010 Lexus IS 250. The contact received notification of NHTSA campaign number: 18V024000 (air bags); however, the part to remedy the recall was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mcgrath Lexus of chicago (1250 w. Division street chicago, il 60642, [phone]) was contacted and confirmed that the part was not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

Tl* Takata recall. The contact owns a 2010 Lexus IS 250. The contact received notification of NHTSA campaign number: 14V154000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tl* Takata recall. The contact owns a 2010 Lexus IS 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact was informed that the manufacturer would not have a solution for years. The contact had not experienced a failure. Parts distribution disconnect.

Related recalls

NHTSA investigations

Airbag complaints in other IS 250 years