Body complaints by model year
Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
What owners report
Tl* the contact owns a 2014 Lexus IS 250. The contact stated that both the driver and passenger side air bag panels detached. The vehicle was taken to the dealer and the air bag panels were replaced. In addition, the rubber around the sun roof also detached. The dealer repaired the rubber trim. The vehicle was repaired numerous times for these failures, but they kept recurring. The manufacturer was notified of the failures. The failure mileage was 35,000. The VIN was not available.
Takatabrantakata recall my vehicle was rear ended at 34 to 50 miles an hour. The vehicle behind me impacted me so hard that it pushed me into the vehicle in front of me and in turn she hit the vehicle in front of her. There was damaged to the front and side panels of my car as well. The air bags failed to deploy. I sustained and suffered injuries. This occurred on a busy city street while at a traffic light.
Dash material IS decomposing, creating a large spot of glare onto windshield. Lexus IS well aware of this from thousands of complaints, and in 2011 updated warranty for some vehicles.however they have told me that vehicle IS not covered and are being sued buy many for this same complaint. Just adding my car to list I have seen that you already have. This makes it unsafe to drive inthe sunlight!!
I have a 2009 Lexus IS 250 with a melting dashboard and panels that I had my service advisor check after inspecting it he took pictures and sent it to Lexus headquarters and told me to wait 2 months for there reply and its been past 2 months already.so as of jan. 21, 2015 my girlfriend told me that she has a hard time driving the car because of the glare from the dashboard when the sun hits it so I made a call to the service advisor today jan. 21, 2015 and told him that I never heard back for my dashboard replacement he said it takes awhile 3-4 months and I explained to him about the glare to my windshield due to the melting dashboard and he tell me all you can do IS wait for the recall there's a recall going out for it but I cant wait for recall because I have my girlfriend and my 2 kids ages 9yrs old and 1yrs old ride in the car and this IS our only vehicle that we have.please I need …
Tl* the contact owns a 2008 Lexus IS 250. The contact stated that the dashboard was melting and produced a glare that impaired vision while driving. There were no warning indicators illuminated. The vehicle was taken to Lexus of new orleans (8811 veterans memorial blvd, metairie, la 70003, [phone]) where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 95,000. * consumer stated recall on dashboard's warranty expired after 10years of first use. Updated 11/7/18
Dash cracking, sticky trunk button, door pan els discolored . First owner purchased new. Garage keep entire period since purchase in 08. I always wanted to have a Lexus and on my 50th bithday and purchased a new one. I wanted a Lexus because it meant quality. I understand Toyota /Lexus issued a notice to dealers but not a recall notice. I never recieved any notice from my local dealer or Lexus regarding this defect until the replacement plan had expired. Class action suit was dropped when Toyota/Lexus agreed to replace dash and door panels back 10 years and no milage cap on certain vehicles, mine included. I would like this replaced in a timely fashion at no charge. I can't even trade or sell my vehicle for real,value of a garage kept vehicle with these issues. Why IS it Lexus can't do better for its customers and not leave me in limbo? …
Takata recall airbag did not inflate when hitting a brick wall head on. My car was in motion and was hit on the rear passenger side of the vehicle and fish tailed head on into wall and I sustained injuries.
Tl* the contact owns a 2007 Lexus is200. The contact stated that while driving the vehicle in sunlight, the dashboard melted. The contact stated that the failure resulted in the dashboard having a shiny, causing the sunlight to be reflected which blocked the contact's eyesight. Lexus of roseville (300 automall dr, roseville, ca 95661, [phone]) was contacted and informed of the failure. The contact was informed that the warranty expired on the vehicle. The dashboard was previously covered however, the contact was not informed of the covered repair on prior maintenance visits. The manufacturer was contacted and informed of the failure. The contact was informed that two letters regarding the melting dashboard was mailed to the contact. The contact stated that the letters were not received. The vehicle was not repaired. The failure mileage was 125,000.
Frequently asked questions
Which Lexus IS 250 years have body problems?
By NHTSA complaints, the 2007 (59), 2006 (53), 2008 (29) and 2009 (6) model years. Body complaints make up 28% of all complaints for the 2007.
Is there a recall for Lexus IS 250 body problems?
No. NHTSA lists no body & structure recall for any Lexus IS 250 model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Lexus IS 250 body problems start?
Across all years, half of the complaints with a recorded mileage happened before about 73,000 miles; 27% happened before 50,000 miles.
What part fails most often?
Owners most often name the body (56 mentions), followed by the body › door (5).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.