Window & Wiper complaints by model year
Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
What owners report
Tl* the contact owns a 2009 Lexus is250. The contact stated that the vehicle failed to start and was towed to north side Lexus (17925 north fwy., houston, tx 77090). The dealer stated that the vehicle was included in NHTSA campaign numbers: 14V647000 (fuel system, gasoline), 16V340000 (air bags), and 13V030000 (visibility/wiper). The technician informed the contact that the part that was needed was a fuel pressure sensor; however, it was not included in the NHTSA campaign umber: 14V647000 fuel system, gasoline) recall. The manufacturer was not notified of the failure. The vehicle remained at the dealer and was not repaired. The failure mileage was 100,000.
The left and right side mirrors have become loose and freely move forward and backward. I have to use heavy duty cloth tape to permanently secure them in the rear facing orientation. I found a youtube video which discloses the mechanical defect that needs to be corrected. This IS a safety hazard if the mirrors were not held steady in the rear facing orientation and this mechanical defect should not occur.
Dashboard starts to get really shiny and sticky when the car IS out in the sun, either driving or when parked. After temperature in the car and on the dash return to a more moderate temperature, the dashboard IS no longer shiny, but it IS tacky. Problem IS when the dashboard IS out in the sun and it gets shiny. This causes a fairly bad glare on the front windshield since the sun IS reflecting off the dashboard and on to the front windshield. At times it IS hard to determine what IS in front of you if the dashboards glare reflects the sun in a certain way. There a few occasions when the dashboard glare was so severe, you could only see out of 2/3 of the front windshield when driving. …
I have complained about the melting and stickiness of my dashboard and door panels already but no resolution have taken place by the Lexus or manufacturer. I have called the service department over 9x's and very seldom I have gotten an answer or a call back. Know the dashboard IS so shiny, you can't drive it due to an extreme safety hazard because of the glare not being able to see! Please help to get this problem fixed. People lives are at stake when driving these cars.
Defective lcd/touch screen. While driving in the rain, the touchscreen digitizer failed on my car. The windows started to fog up and I realized since the touchscreen failed, I had no way to defog my windshield and other windows. Because I am only able to access the fan controls for both heat and ac, via the touchscreen. So I had to pull over on the sparse emergency pullovers on i66-va several times to manually wipe my windows so I could see. This happened at the worst time because it was during rush-hour, in a downpour. This created a very dangerous situation for me and other drivers as visibility was poor during the downpour. I have researched this on several Lexus/Toyota sites and the wiring of lcd/touchscreen digitizer appears to be a common defect and fails regularly. I am surprised that such a life - safety feature would be dependant on a failure prone system.
My dash has been melting for several months now, it doesn't matter if I use something to block out the sun. Not only IS the dash melting, it IS breaking off in chunks in certain areas. When you touch it, it IS sticky and leaves a print of whatever touched it. I am not able to clean it and it leaves a bad glare from the sun when you are driving. This isn't the first case I have read about this - what IS going to be done, if anything.
IS 250 dash has melted and creates harsh glare and reflects into the windshield blocking the view out the front (see the attached picture in which the gooey surface of the dash IS blocking the view of other vehicles on the road) when driving east or west towards the sun making it dangerous to drive. The problem IS worst on hot days when the dash becomes more tacky, gooey, and reflective. The dash also seems to off gas and create a haze that builds on the windshield. Toyota IS replacing some off the dashes and interiors through a "warranty enhancement" but will not replace mine because the vehicle has been in a wreck, had an insurance claim, and been repaired. This voids their "enhancement". The issue IS present on many Lexus vehicles, though and can be a hazard. They will not fix my vehicle because this issue IS not yet a recall. …
I noticed a black spot in my rear view mirror one day and did not think anything of it, however the one spot turned into multiple streaks. It's getting harder to see out of the mirror which to me IS a safety issue. I noticed that there are many complaints on this issue and there should be a recall on this defect as well. I have to make an appointment for the recalls on the melting dashboard and doors and engine. Lexus should really take care of this problem. I have purchased several new vehicles however I have had more problems with this car than I did with my other cars.
Related recalls (1)
Visibility/wiper
Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011.
Remedy: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
Frequently asked questions
Which Lexus IS 250 years have window & wiper problems?
By NHTSA complaints, the 2007 (22), 2006 (21), 2008 (10) and 2009 (6) model years. Window & Wiper complaints make up 10% of all complaints for the 2007.
Is there a recall for Lexus IS 250 window & wiper problems?
Yes — 1 recall, including 13V-030 (visibility/wiper, Jan 30, 2013). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Lexus IS 250 window & wiper problems start?
Across all years, half of the complaints with a recorded mileage happened before about 85,000 miles; 17% happened before 50,000 miles.
What part fails most often?
Owners most often name the rearview mirrors/devices › interior (4 mentions), followed by the windshield wiper/washer (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.