The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Recall details
| NHTSA campaign | 19V-005 (19V005000) |
|---|---|
| Manufacturer | Toyota Motor Corporation |
| Component | Air bags › Frontal › Passenger side › Inflator module |
| Report date | January 9, 2019 |
| Owners notified | February 15, 2019 |
| Vehicles affected | 1,299,448 |
| Initiated by | NHTSA investigation |
Vehicles covered
- 2010 Lexus ES350
- 2011 Lexus ES350
- 2012 Lexus ES350
- 2010 Lexus GX460
- 2011 Lexus GX460
- 2012 Lexus GX460
- 2013 Lexus GX460
- 2014 Lexus GX460
- 2015 Lexus GX460
- 2016 Lexus GX460
- 2017 Lexus GX460
- 2010 Lexus IS 250
- 2011 Lexus IS 250
- 2012 Lexus IS 250
- 2013 Lexus IS 250
- 2010 Lexus IS 250C
- 2011 Lexus IS 250C
- 2012 Lexus IS 250C
- 2013 Lexus IS 250C
- 2014 Lexus IS 250C
- 2015 Lexus IS 250C
- 2010 Lexus IS 350
- 2011 Lexus IS 350
- 2012 Lexus IS 350
- 2013 Lexus IS 350
- 2010 Lexus IS 350C
- 2011 Lexus IS 350C
- 2012 Lexus IS 350C
- 2013 Lexus IS 350C
- 2014 Lexus IS 350C
- 2015 Lexus IS 350C
- 2010 Lexus IS F
- 2011 Lexus IS F
- 2012 Lexus IS F
- 2013 Lexus IS F
- 2014 Lexus IS F
- 2010 Scion xB
- 2011 Scion xB
- 2012 Scion xB
- 2013 Scion xB
- 2014 Scion xB
- 2015 Scion xB
- 2010 Toyota 4Runner
- 2011 Toyota 4Runner
- 2012 Toyota 4Runner
- 2013 Toyota 4Runner
- 2014 Toyota 4Runner
- 2015 Toyota 4Runner
- 2016 Toyota 4Runner
- 2010 Toyota Corolla
- 2011 Toyota Corolla
- 2012 Toyota Corolla
- 2013 Toyota Corolla
- 2010 Toyota Corolla Matrix
- 2011 Toyota Corolla Matrix
- 2012 Toyota Corolla Matrix
- 2013 Toyota Corolla Matrix
- 2011 Toyota Sienna
- 2012 Toyota Sienna
- 2013 Toyota Sienna
- 2014 Toyota Sienna
Owner complaints about the air bags
- 2010 Lexus ES350 airbag problems 108
- 2011 Lexus ES350 airbag problems 145
- 2012 Lexus ES350 airbag problems 77
- 2010 Lexus GX460 airbag problems 9
- 2011 Lexus GX460 airbag problems 19
- 2012 Lexus GX460 airbag problems 8
- 2016 Lexus GX460 airbag problems 1
- 2017 Lexus GX460 airbag problems 1
- 2010 Lexus IS 250 airbag problems 26
- 2011 Lexus IS 250 airbag problems 20
- 2012 Lexus IS 250 airbag problems 10
- 2013 Lexus IS 250 airbag problems 2
Frequently asked questions
Is the recall 19V-005 repair free?
Yes. Lexus dealers will fix the problem at no cost: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,299,448 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.