2015 Kia Soul EV Problems & Complaints

Better than average43% fewer complaints than a typical year of the Soul EV at the same age

Owners have filed 6 complaints about the 2015 Kia Soul EV with the National Highway Traffic Safety Administration. That is 43% fewer than a typical Soul EV model year at the same age, making the 2015 one of the better Soul EV years. The most reported problem area is the transmission & drivetrain (2 complaints, typically around 78,000 miles). 4 recalls cover this model year.

6complaints
4recalls
2crashes
0fires
0injuries
0deaths

Most common 2015 Kia Soul EV problems

  • Transmission & drivetrain~78,000 miles
    233%
  • Other / not specified~24,000 miles
    117%
  • Speed control & acceleration~37,000 miles
    117%
  • Engine & cooling~78,000 miles
    117%
  • Brakes~84,000 miles
    117%
  • Electrical system~111,000 miles
    117%

Share of the 6 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Kia Soul EV complaints by model year

20152016201720182019671833
Owner complaints per model year, Kia Soul EV. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Soul EV years: 2018, 2015, 2016. Years to avoid: 2017. Compare all years →

2015 Kia Soul EV recalls (4)

Electrical system › Software

NHTSA recall 23V-724 · Oct 26, 2023 · 6,262 vehicles

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

Remedy: Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542.

Electrical system › Propulsion system › Traction battery

NHTSA recall 23V-218 · Mar 29, 2023 · 2,689 vehicles

Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

Remedy: Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if…

Electrical system › Software

NHTSA recall 20V-389 · Jul 2, 2020 · 3,714 vehicles

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop.

Remedy: Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542.

Steering

NHTSA recall 17V-608 · Sep 29, 2017 · 342,381 vehicles

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017.

NHTSA defect investigations

Federal safety investigators have looked into 4 possible defects involving the 2015 Kia Soul EV:

Vehicle Rollaway

NHTSA investigation RQ23005 · opened Sep 10, 2023 · closed Jan 16, 2024 · led to recall 23V-724

On July 2, 2020, Kia America Inc. (Kia) filed safety recall 20V-389 for model year (MY) 2015-2016 Kia Soul EV vehicles. This recall was in response to allegations of unintended vehicle movement while in Park and provided updated electronic control unit software for the electronic parking brake logic as the remedy.

Non-crash Vehicle Fires

NHTSA investigation PE19004 · opened Mar 29, 2019 · closed Dec 22, 2021 · led to recall 20V-088

During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines…

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

Non-crash Vehicle Fires

NHTSA investigation DP18003 · opened Aug 21, 2018 · closed May 10, 2019 · led to recall 18V-907

In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition.

Frequently asked questions

Is the 2015 Kia Soul EV a good car?

Based on 6 owner complaints filed with NHTSA, the 2015 Soul EV rates better than average: 43% fewer complaints than a typical year of the Soul EV at the same age. It is one of the best Soul EV years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2015 Kia Soul EV?

The transmission & drivetrain — 2 complaints, 33% of all complaints for this model year. Next are the speed control & acceleration (1) and engine & cooling (1).

How many recalls does the 2015 Kia Soul EV have?

There are 4 recalls for the 2015 Kia Soul EV, the most recent from October 26, 2023 (software). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Kia Soul EV?

The best years by complaints, compared at the same age, are 2018, 2015 and 2016. Years to avoid or approach with caution: 2017. See the full Kia Soul EV years comparison.

At what mileage do 2015 Kia Soul EV problems happen?

The median mileage reported in complaints is about 78,000 miles; 50% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.