The problem
Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
The risk
Unintended vehicle movement can increase the risk of a crash.
The fix
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
Recall details
| NHTSA campaign | 20V-389 (20V389000) |
|---|---|
| Manufacturer number | SC191 |
| Manufacturer | Kia America, Inc. |
| Component | Electrical system › Software |
| Report date | July 2, 2020 |
| Owners notified | August 7, 2020 |
| Vehicles affected | 3,714 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 20V-389 repair free?
Yes. Kia dealers will fix the problem at no cost: Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 3,714 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.