2019 Kia Soul EV Problems & Complaints

Average33% fewer complaints than a typical year of the Soul EV at the same age

Owners have filed 3 complaints about the 2019 Kia Soul EV with the National Highway Traffic Safety Administration. That is about average for the Soul EV at the same age. The most reported problem area is the brakes (2 complaints, typically around 0 miles). 3 recalls cover this model year.

3complaints
3recalls
2crashes
0fires
2injuries
0deaths

Most common 2019 Kia Soul EV problems

  • Brakes~0 miles
    267%
  • Transmission & drivetrain~73,000 miles
    267%
  • Other / not specified
    133%
  • Electrical system~73,000 miles
    133%

Share of the 3 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Kia Soul EV complaints by model year

20152016201720182019671833
Owner complaints per model year, Kia Soul EV. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Soul EV years: 2018, 2015, 2016. Years to avoid: 2017. Compare all years →

2019 Kia Soul EV recalls (3)

Electrical system › Software

NHTSA recall 23V-724 · Oct 26, 2023 · 6,262 vehicles

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

Remedy: Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542.

Electrical system › Propulsion system › Traction battery

NHTSA recall 23V-218 · Mar 29, 2023 · 2,689 vehicles

Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

Remedy: Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if…

Air bags

NHTSA recall 22V-031 · Jan 25, 2022 · 410,619 vehicles

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022.

NHTSA defect investigations

Federal safety investigators have looked into 2 possible defects involving the 2019 Kia Soul EV:

Vehicle Rollaway

NHTSA investigation RQ23005 · opened Sep 10, 2023 · closed Jan 16, 2024 · led to recall 23V-724

On July 2, 2020, Kia America Inc. (Kia) filed safety recall 20V-389 for model year (MY) 2015-2016 Kia Soul EV vehicles. This recall was in response to allegations of unintended vehicle movement while in Park and provided updated electronic control unit software for the electronic parking brake logic as the remedy.

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

Frequently asked questions

Is the 2019 Kia Soul EV a good car?

Based on 3 owner complaints filed with NHTSA, the 2019 Soul EV rates average: 33% fewer complaints than a typical year of the Soul EV at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2019 Kia Soul EV?

The brakes — 2 complaints, 67% of all complaints for this model year. Next are the transmission & drivetrain (2) and electrical system (1).

How many recalls does the 2019 Kia Soul EV have?

There are 3 recalls for the 2019 Kia Soul EV, the most recent from October 26, 2023 (software). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Kia Soul EV?

The best years by complaints, compared at the same age, are 2018, 2015 and 2016. Years to avoid or approach with caution: 2017. See the full Kia Soul EV years comparison.

At what mileage do 2019 Kia Soul EV problems happen?

The median mileage reported in complaints is about 73,000 miles; 50% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.