Seat complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2026 | 1 | 8% | — |
| 2023 | 1 | 0% | — |
| 2021 | 5 | 1% | 16,000 miles |
| 2020 | 6 | 1% | 1,000 miles |
| 2019 | 7 | 1% | 7,000 miles |
| 2018 | 14 | 1% | 12,000 miles |
| 2017 | 6 | 2% | 4,000 miles |
| 2016 | 4 | 1% | 4,000 miles |
| 2015 | 2 | 0% | 10,000 miles |
| 2014 | 4 | 1% | 24,000 miles |
| 2013 | 3 | 0% | 17,000 miles |
| 2012 | 3 | 0% | 56,000 miles |
| 2011 | 7 | 1% | 60,000 miles |
| 2010 | 1 | 0% | — |
| 2009 | 1 | 0% | 0 miles |
| 2008 | 5 | 0% | 57,000 miles |
| 2007 | 6 | 0% | 19,000 miles |
| 2006 | 2 | 0% | 156,000 miles |
| 2004 | 1 | 1% | 49,000 miles |
| 2003 | 1 | 1% | — |
| 2002 | 1 | 1% | 26,000 miles |
| 1998 | 2 | 1% | 25,000 miles |
| 1997 | 5 | 1% | — |
| 1995 | 4 | 2% | — |
Which parts fail
Components named in complaints (seat frames, recliners, heated seats and seat tracks).
Mileage when the problem started
What owners report
The contact owns a 2021 Jeep Wrangler. The contact stated that the front passenger's side seat failed to lock into position and was sliding back and forth. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to Technical Service Bulletin: 23-021-22 (Front Seat Will Not Unfold and Lock into Position); however, the vehicle was not covered under the Technical Service Bulletin. The failure mileage was approximately 16,000.
Brand new, 3 month old 2 DOOR Jeep JL Wrangler 2021. Jeep purchased in March 2021... PROBLEM: Front passenger side seat will not go back into upright position. It is on an angle & won't straighten up. Returned to service/dealership - they had to order a part to connect to the actual seat frame. Have to wait for part. Cannot have front passenger until repaired.
As I moved the passenger seat forward to allow access to the backseat I heard plastic break. The seat will not go back in it's up right and locked position. The seat could move freely forward when breaking and backwards when accelerating. The vehicle is under warranty and I took it to the dealership and they told me they have to order the seat bracket in order to fix it and that would take 4 to 5 weeks at the earliest. This vehicle is unsafe to drive in this condition and others should be warned of these defective plastic parts used in the seat. I cannot utilize my vehicle to transport anybody because of it being a safety risk to any passenger as well as myself do to the seat not being able to perform accurate side airbag protection. This same problem has been reported by other people on Jeep Forms. …
Seat folding mechanism is a single wire attached to a plastic lever. This has failed on both front seats at different times leading to the seats getting pushed into full forward tilt which is a potentially deadly failure.
The contact owns a 2019 Jeep Wrangler. The contact stated that while he was cleaning the vehicle, the front driver's seat failed to recline. The contact also found an unknown plastic part on the floor in the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver's side seat frame to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 6,661.
Drivers seat became stuck folded forward making the vehicle undrivable. Needed to have the vehicle towed to the dealership for repair. Luckily this failure happened when we were in a safe location with cell coverage. The problem occured without warning after folding the driver's seat forward to access the rear seat. This is similar to Jeep's TSB 23-020-19 - "Front Seat Will Not Unfold and Lock Into Position / June 20, 2019". However the dealer tells me that the problem is not the same as the TSB and the seat frame needs to be replaced. This is the second time we have experienced this failure. The previous time I was able to return the seat to the normal position after much difficulty. In that case I was able to drive the vehicle to the dealer for repair. That instance was apparently what is described in the TSB. Based on the owners forums this is a very common problem. …
The back seat in my vehicle came off it's mounting points and partially exited the back window during a rear end accident. The seat was folded forward at the time so no one could have been sitting in it in that configuration but: - I don't have confidence that in the regular position it would have held in place with passengers , and - If I had the top off the rear seat would have left the vehicle, possibly injuring others around the crash.
While driving over the summer in 2021 the rear seat latch came seat and seat was thrown forward. One of the kids threw it back in place and didn't think much of it. Over the next couple of the times the seats were placed down it clasp wouldn't go down. Then one day a couple months ago the seat was attempted to be put back in place, we noticed that the thin plastic retainer for the pin was broken. Depending how the seat is pushed back in place it locks sometimes and other times does not. This poses a potentially safety hazard. I originally purchased the part to replace it, however since this is a safety lock I reached out to Jeep. Jeep indicated there was no recalls on the part, even though I have seen others will the same complaint. …
Related recalls (1)
Seats › Mid/rear assembly
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Remedy: Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection.
Frequently asked questions
Which Jeep Wrangler years have seat problems?
By NHTSA complaints, the 2018 (14), 2011 (7), 2019 (7), 2007 (6) and 2017 (6) model years. Seat complaints make up 1% of all complaints for the 2018.
Is there a recall for Jeep Wrangler seat problems?
Yes — 1 recall, including 18V-231 (mid/rear assembly, Apr 12, 2018). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Jeep Wrangler seat problems start?
Across all years, half of the complaints with a recorded mileage happened before about 27,000 miles; 77% happened before 50,000 miles.
What part fails most often?
Owners most often name the front assembly › recliner (9 mentions), followed by the mid/rear assembly (2).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.