2019 Jeep Wrangler Steering Problems

Which parts fail

• Linkages › Tie rod assembly
  1

Components named in complaints (power steering, steering column, rack and pinion).

Mileage when the problem started

• Under 25k
  27393%
• 25k–50k
  155%
• 50k–75k
  21%
• 75k–100k
  21%
• 100k–150k
  31%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2019 Jeep Wrangler owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 45-50 MPH northbound on the Hutchinson River Parkway, the steering wheel failed to operate as needed. The vehicle was uncontrollable and started drifting towards the left before crashing into the highway barrier. The message "Electronic Driver Assist" was displayed. The vehicle was towed to the body shop. The manufacturer was contacted by phone, and the contact spoke with a customer representative, and a case was opened. The contact was informed that the investigating team would reach out in 2 to 4 days. An inspector had been assigned by Geico Insurance Company. The approximate failure mileage was 59,000.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 MPH uphill, the vehicle failed to respond upon depressing the accelerator pedal. The check engine warning light illuminated. The vehicle lost power steering functionality. Additionally, the stereo and the windshield wipers engaged independently. A message indicating a shifter column failure was displayed, and other unknown warning lights were illuminated. The contact was able to exit the highway and pulled into a driveway, where she parked the vehicle. The contact stated that the engine continued running after pressing the Start/Stop button several times to turn off the vehicle. Additionally, the contact stated that the engine revved up significantly while the accelerator pedal was not depressed. The contact pressed the Start/Stop button again, and the vehicle turned off. …

The contact owns a 2019 Jeep Wrangler. While the contact's daughter was driving at an undisclosed speed, the heated steering wheel feature was enabled; however, the heated steering wheel feature failed to function as intended. In addition, the contact became aware of a burning odor. The contact deactivated the heated steering wheel feature. The vehicle was taken to the dealer, where it was diagnosed with interior melting of the steering wheel. The contact was informed that the steering wheel and the steering wheel housing needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. …

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact pulled over and waited for several minutes before restarting the vehicle. The vehicle was taken to the dealer, who replaced the wiring harness, but the failure persisted with the speedometer and fuel gauge fluctuating and the instrument panel icons flashing. Additionally, the vehicle was jerking and experienced a loss of power steering assist while driving. The vehicle was jumpstarted. The vehicle was taken back to the dealer; however, the vehicle was not yet diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 70 MPH, the front passenger's side wheel started shaking violently, and the vehicle was maneuvered over to the side of the road to be inspected. The vehicle was taken to the residence. The vehicle was then taken to the dealer where it was diagnosed that the screw hex flange head, bearing intermediate shaft support, shaft steering column, and bolt needed to be replaced. The vehicle was repaired but the failure reoccurred two weeks later. The vehicle was taken to the same dealer where it was diagnosed and determined that the same parts needed to be replaced. The vehicle was repaired but the failure recurred approximately 18 months later. The manufacturer was notified of the failure. The failure mileage was approximately 25,911.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 35 MPH, the air bag and brake warning lights illuminated. The contact stated that the steering wheel became inoperable, and the brake pedal was firm. The contact used the parking brake to slow the vehicle. The contact stated that the vehicle was sputtering and rattling abnormally. The vehicle was shifted into park. The contact stated that the vehicle failed to move for 30 minutes. The vehicle was restarted but was moving slowly and failed to exceed 5 MPH while driving. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 129,143.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 20 MPH, the vehicle stalled. The contact stated that the vehicle was restarted. The contact continued to drive, but the power steering became inoperable. The contact stated that the vehicle became extremely hot, and the cells popped and damaged the battery. The contact stated that the check engine, power steering, and battery warning lights were illuminated. The vehicle was towed to the residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 49,700.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving 70 MPH, the vehicle decelerated unintendedly and failed to exceed 40 MPH. Additionally, the vehicle lost power steering functionality and became difficult to steer. The contact stated that the vehicle later operated as needed; however, the failure recurred several times while driving. Several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 111,000.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving approximately 70 MPH and going over a bump in the roadway, the steering wheel was shaking. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 23,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving over a bump in the road at an undisclosed speed, the vehicle experienced the death wobble. The contact slowed down to 30 MPH to correct the failure. The contact stated that all four tires had previously been replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 44,000.

Related recalls

NHTSA investigations

Steering complaints in other Wrangler years