2019 Jeep Wrangler Electrical Problems

Which parts fail

• Instrument cluster/panel
  11
• 12V/24V/48V battery
  1
• Horn
  1

Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).

Mileage when the problem started

• Under 25k
  2151%
• 25k–50k
  37%
• 50k–75k
  717%
• 75k–100k
  512%
• 100k–150k
  512%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2019 Jeep Wrangler owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the message "Service Shifter" was displayed and several unknown warning lights were illuminated. The contact stated that upon turning off and restarting the vehicle, only the check engine warning light remained illuminated. Additionally, the contact stated while driving on a back road at 25 MPH, the windshield wipers engaged independently, and the power steering became inoperable. Several unknown warning lights were illuminated. The contact immediately pulled over, and the vehicle was towed to a local independent mechanic, where the failure could not be duplicated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 66,201.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact pulled over and waited for several minutes before restarting the vehicle. The vehicle was taken to the dealer, who replaced the wiring harness, but the failure persisted with the speedometer and fuel gauge fluctuating and the instrument panel icons flashing. Additionally, the vehicle was jerking and experienced a loss of power steering assist while driving. The vehicle was jumpstarted. The vehicle was taken back to the dealer; however, the vehicle was not yet diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 40 MPH, the instrument panel cluster suddenly went black. The contact pulled to the side of the road and waited for a family member to follow closely behind to ensure a safe drive, as essential driving information was no longer visible. The vehicle was taken to the dealer, where it was diagnosed that the instrument panel cluster had failed and required a complete assembly replacement. The vehicle was pending repair. The contact learned of NHTSA Campaign Number: 24V652000 (Electrical System); however, the vehicle was not covered under the recall because the VIN was not included. The manufacturer was notified and confirmed that the VIN was not included in the recall. The failure mileage was approximately 81,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that the Auto Start warning light had displayed on the instrument panel. The dealer was notified of the failure and informed the contact that the auxiliary battery might need to be replaced. The contact's son replaced the battery; however, the warning light remained on the instrument panel. Recently, the contact stated that soon after starting the vehicle, the instrument panel went blank. After several attempts restarting the vehicle, the instrument panel returned to normal operation. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was linked to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,400.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The instrument clustered and flickered, displaying a black screen. The vehicle was taken to the dealer, where it was diagnosed with an instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 92,000.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument panel failed to display pertinent vehicle information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with instrument panel internal circuitry. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 20 MPH, the vehicle stalled. The contact stated that the vehicle was restarted. The contact continued to drive, but the power steering became inoperable. The contact stated that the vehicle became extremely hot, and the cells popped and damaged the battery. The contact stated that the check engine, power steering, and battery warning lights were illuminated. The vehicle was towed to the residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 49,700.

The radio/infotainment system would reset every time I would have my Bluetooth & usb connected to my phone. This started about 4 months ago. Weeks later, my battery would be dead so I would have to jumpstart it. This started 2 weeks before the incident. The day of the incident, my car failed to start right after taking my foot off the brake while my car had shut off(due to the gas feature) at a stop light. I hooked up a jump kit but it did nothing. All the lights in my car began to blink like Christmas lights & even my windshield wipers went off until my car slowly & completely shut off in the middle of traffic. This took place on November 17th, 2021.

The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was parked, the contact became aware that rodents had damaged unknown parts inside the engine compartment. The contact also stated that the instrument panel was inoperable. The contact stated that on one occasion while driving 25 MPH, the transmission failed to operate as needed and the vehicle shifted into LIMP Mode. The vehicle was taken to the dealer to be diagnosed. The contact stated that several wiring harnesses were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument cluster display malfunctioned and displayed a blank or black screen. During the failure, the digital speedometer, fuel gauge, and odometer mileage were unavailable. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The contact was informed of NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 38,000.

Related recalls

Electrical complaints in other Wrangler years