Seat complaints by model year
Which parts fail
Components named in complaints (seat frames, recliners, heated seats and seat tracks).
Mileage when the problem started
What owners report
Driver headrest AHR has deployed without any accident or incident. Car is under 100,000 miles. Dealer advises there is no recall or extended warranty on this issue, however research shows other jeep vehicles manufactured at the same time with extended warranty. Safety now at risk as no repair for factory issue and headrest now pushes head out of alignment with the seat.
Before this drivers headrest exploded on me striking my neck I was already totally disabled with known cervical issues from congenital spinal stenosis. I've had 3 disk diaections and cage pedicle screws fixation of L4 L5 S1. Previous to this exploding headrest injury I was attempting to get off social security obtaining online Google certifications. Friday the 7th of July not long after dark my wife and I going to town for food. My wife already got in passenger seat of our 2017 jeep patriot she bought new, no rear end collisions. As soon as I got in driver's seat and in motion of shutting door as soon as it shut boom striking me in back of neck head, first thought is an attacker was hiding behind me and hit me in head with log. I thought I was going to be killed or knocked out and my wife attacked next. …
The contact owns a 2016 Jeep Patriot. The contact stated that upon accelerating uphill, the RMPs revved up but the vehicle failed to respond as needed. The coolant temperature warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the temperature sensor had failed and damaged the transmission. The vehicle was taken to an independent mechanic where the temperature sensor, head gasket, water pump, radiator, and unknown hoses and clamps were replaced. A transmission flush was performed, and the transmission was rebuilt. Additionally, the contact stated that upon parking the vehicle after driving 45 MPH, she noticed that the driver's seat headrest had partially been deployed independently. The contact pushed the headrest inside the seat; however, the headrest was completely deployed. There was no warning light illuminated. The vehicle was not repaired. …
The contact owns a 2016 Jeep Patriot. The contact stated while driving at an undisclosed speed, the head rest detached and pooped off. The contact stated that when the failure occurred, it felt like a kick to the back of the head. The vehicle was taken to the dealer, the contact was informed that the repair coverage was for ten years of ownership of the vehicle. The contact stated that ownership was four months over the ten years. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact was informed that the failure was a known failure of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 91,000.
The contact owns a 2015 Jeep Patriot. The contact stated that while driving at 35 MPH, the front driver seat headrest was deployed without warning or impact. The headrest hit the back of the contact's head which caused pain to his head, back, and neck. The contact did not seek medical treatment. The dealer was initially contacted and he was given an estimate for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 61,000.
My vehicle's driver side headrest deployed for no reason at all. This happened approximately August 2024. I'm the only person who drives this vehicle. I went into my car and to my surprise I noticed that it had deployed. Since I wasn't driving the vehicle when it deployed , it must have happened when the vehicle was parked in my driveway. November 11, 2024, I brought my vehicle to a repair shop to replace a crankshaft sensor and while the vehicle was there I asked them to reset the headrest. They said that they could not reset it and that the headrest would have to be taken apart in order to fix it and that it would be expensive to fix. So since the headrest was not my priority at the time and I didn't want to spend a lot on it, I told them to not fix it. They also said that Chrysler "might" recall the headrest in December 2024 so to bring it back to them once there is a recall.
The contact owns a 2014 Jeep Patriot. The contact stated that the front passenger's side headrest unintendedly deployed. The vehicle was taken to the dealer who diagnosed and determined that the headrest needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure; however, the contact had not received a callback. The approximate failure mileage was 64,000.
The contact owns a 2014 Jeep Patriot. The contact stated while stopped, the driver's side seat headrest deployed without warning. The contact suffered a concussion and sought medical attention. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed of the failure but offered no assistance. The failure mileage was 128,000.
NHTSA investigations
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early…
Frequently asked questions
Which Jeep Patriot years have seat problems?
By NHTSA complaints, the 2014 (33), 2015 (25), 2016 (20), 2017 (6) and 2013 (5) model years. Seat complaints make up 6% of all complaints for the 2014.
Is there a recall for Jeep Patriot seat problems?
No. NHTSA lists no seats recall for any Jeep Patriot model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Jeep Patriot seat problems start?
Across all years, half of the complaints with a recorded mileage happened before about 71,000 miles; 30% happened before 50,000 miles.
What part fails most often?
Owners most often name the front assembly › head restraint (9 mentions), followed by the mid/rear assembly › head restraint (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.