Seat complaints by model year
Which parts fail
Components named in complaints (seat frames, recliners, heated seats and seat tracks).
Mileage when the problem started
What owners report
The contact's sister owns a 2012 Jeep Liberty. The contact stated that upon opening the door of the vehicle, the contact's sister became aware that the driver's side headrest had been deployed. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The failure mileage was approximately 86,000.
The contact owns a 2012 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 17V640000 (Seats, Air Bags) and 13V282000 (Electrical System, Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to schedule an appointment with a local dealer for the recall repairs however, the contact stated that the dealer was not cooperating. The contact had not experienced a failure. Parts distribution disconnect.
The driver side active head restraint system headrest deployed while at a stop light. The was no collision. The driver was knocked forward by the headrest in the head/neck resulting in injury. No warning lights or issues alerted to a problem or malfunction. There is no recall on this make/model. Mileage 77,000
Drivers side headrest (AHR) deployed unexpectedly with no impact of any kind. Upon inspection the AHR mechanism could not be reset due to a broken piece of plastic for a rod. Will not lock back into position.
After stationary for the weekend in my homes driveway, both the driver and passenger active headrests deployed. There have been no accidents and no misuse related to both headrests deploying. I called my local Jeep dealership this morning and they told me there must have been an accident for them to deploy, and that I was wrong by telling them the car was stationary in the driveway, and then quoted me $750 for each headrest plus the cost of labor and servicing.
On 11/22/2017 I parked 5 spaces from the front door of meijer on e.michigan ave in jackson, mi. As my esa animal remained in the vehicle I left the car running and heat on low. I was in the store about 3 minutes. By the time I returned to the vehicle I was informed by a bystander my vehicle was on fire and help was on the way. I asked about my dog and was told no one had seen him. I frantically searched the car for (nagini) my dog causing 3rd degree burns on my hands.I was able to retrieve him from the Jeep. He was unconscious and unresponsive. I began cpr and he was resuscitated. But sadly nagini died from his injuries 2 days later.
A piece fell from under the seat which makes the seat feel loose. The side control panel for moving the seat back and forth does not give full control of adjusting the seat. The key less remote will not lock and unlock my doors. I have to use manual locks. I took it to be looked at, I was advised ground wires were crossing and blowing out a fuse/relay. The mophar skyliner sunroof is off track. There is a manufacturer defect in the sunroof. Chrysler has not issued a recall yet several jeeps are having and have had this issue. It is $300 for a new roof which will break/go off track within 2 years. Or $6000 to repair the roof I have which still does not guarantee it will break/go off track again. The roof opens on it's own while I am driving causing exposure to outside weather. …
Tl* the contact owns a 2007 Jeep Liberty. The contact stated that the driver's heated seat became overheated and melted the seat. The contact sustained a burn injury to the back due to the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,000. Updated 10/8/14 updated 3/23/2015
Related recalls (1)
Seats › Front assembly › Head restraint
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403.
NHTSA investigations
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early…
Frequently asked questions
Which Jeep Liberty years have seat problems?
By NHTSA complaints, the 2012 (16), 2003 (9), 2006 (7), 2007 (7) and 2008 (6) model years. Seat complaints make up 4% of all complaints for the 2012.
Is there a recall for Jeep Liberty seat problems?
Yes — 1 recall, including 17V-640 (head restraint, Oct 10, 2017). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Jeep Liberty seat problems start?
Across all years, half of the complaints with a recorded mileage happened before about 82,000 miles; 35% happened before 50,000 miles.
What part fails most often?
Owners most often name the front assembly › recliner (1 mentions), followed by the front assembly › power adjust (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.