Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 1999 Jeep Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
Since there is no catagory for this issue I had to put visibility/wiper in order to even submit this form. There is no catagory for the heating system which there are a lot of problems!!! The accuator doors regulating the heat to the inside of the vehicle are broken. I thought by replacing the motor which controls them it would fix it. No such luck the doors are broken and not only are they almost impossible to reach without pulling the entire dashboard and console, the cost for it will be around $1500 and that is absurd for a part which is less than $100. The labor will be about $1300 to get to it. What is wrong with these people can't they design a vehicle that can be worked on without taking it apart to a level which makes me want to junk the car!! They should have put something other than plastic to control the heat in the vehicle. …
Vehicle has been in shop for rough idle, pulls to the right, replaced passenger side rear window motor, replaced drivers side window motor, front rotors replaced at 9300 miles, transmission fluid leaks, vehicle rides like a chevette over bumps and makes creaking noises in front end, sounds like tires will fall off when on rough road, dealer says everything is fine, but it is not. Has the worst ride than any other car I have ever had. Vehicle makes horrible klunking noise when shifted from park to reverse. Sounds like transmission is going to fall on ground. Vehicle jumps into gears. On 7/30/99, I had started the vehicle and was standing behind vehicle when it jumped out of park to reverse and proceeded to throw me under the vehicle and then rolled over my legs.
As my husband and I were on our way to a relatives last weekend, the passenger side window lowered on it's own. I tried to roll it up with the drivers control, and my husband tried with the passenger control ( which has never worked well) but the window just continued to go down. I had my son look at it and he took everything off including door panel, and speakers, but he was not familiar with Jeep windows and could not determine how to fix it. In the meantime, I have checked out some websites on this problem and found out that this is an ongoing problem with jeeps. Now it is going to cost me between $250.00 and $600.00 to repair . Please do something about this so no one else will have such an unexpected expense.
Tl contact owns a 1999 Jeep Cherokee. While driving 35 MPH, the vehicle would suddenly stall without warning. The contact would have to pull to the side of the road. The vehicle would occasionally restart. The contact took the vehicle to a local mechanic and dealer. The vehicle has been repaired numerous times by local mechanics, but the failure stills persists. The contact noticed that the failure was identical to the one mentioned in NHTSA campaign id number 08V059000 (visibility:windshield wiper/washer). The failure mileage was 65,000 and current mileage was 80,000.update 09/10/08 updated 09/15/08.
Dt: during operation of vehicle at highway speed at approximately 65 MPH the power windows acted erratically, and subsequently dropped into the door. Drivers side window was open. Took to vehicle a mechanic, where consumer was told that both motors were faulty/corroded, and poorly designed. They needed to be replaced. Both motors were replaced for over $500.00 this was a fairly new vehicle. Owner felt this should not had happened. Owner was concerned that this occurred at high speed. No problems with windows since motors were replaced.
The window regulators in both the front windows of my 1999 Jeep Cherokee have failed, and I have been unable to find replacements. No auto parts stores have them- they are all on back order indefinitely, no used parts dealers have any- too high of a demand, I have also exhaustively searched online for the parts with no luck . So I am unable to have my vehicle inspected due to lack of parts.
While driving rear left side window suddenly dropped down into the door. This past Saturday the right side window dropped down. Both front power windows' regulator assembly and steel cable broke. Dealer replaced front window regulator, but the replacement parts are identical to the old one which concerned the consumer that all windows might drop at the same time without warning.
Warranty replacement of transfer case due to hairline fracture during manufacturing within first 7,000 miles on car. At 37,000 miles fuel sensor failed. At 69,000 window regulator failed. At 72,000 rear shock broke off car leaving bolts still in chassis. Very frustrated, chryster corp. Does not care!
Both front power windows failed within 6 weeks of each other. The windows fell into the doors without warning. The first was fixed with the replacement of the worm gear drive and regulator assembly, the 2nd just occurred yesterday but is the same repair.
The defroster failed, as a result, visibility was impaired. The consumer stated the defrosted failed seven times since the vehicle was purchased. The air bag control module was replaced, the right front window did not work.
Window & Wiper complaints in other Cherokee years
Frequently asked questions
How common are window & wiper problems on the 1999 Jeep Cherokee?
NHTSA has 34 complaints about the windows, wipers & sunroof of the 1999 Jeep Cherokee, 9% of the model year's 366 complaints. The component named most often is power window devices and controls (24 mentions).
Is there a recall for 1999 Jeep Cherokee window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for the 1999 Jeep Cherokee, though it has 2 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 1999 Jeep Cherokee window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 65,000 miles, and 15% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 2 injuries to windows, wipers & sunroof problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.